Family Resource Specialist

Health Connect America • Florence, SC

8d

About The Position

Pinnacle Family Services, part of Health Connect America, provides trauma-informed, relationship-focused therapeutic foster care and behavioral health services to children and families. The Family Resource Specialist manages an assigned caseload and supports children, families, and caregivers in working toward safety, wellness, and their identified goals. The role involves assessing needs, planning and adapting interventions, coordinating with stakeholders, maintaining professional documentation, and attending court hearings when required. The position offers scheduling flexibility to meet the needs of families and youth; hours may include evenings, weekends, and holidays.

Requirements

• Bachelor's degree in a related field of social work, psychology, or behavioral science.
• Valid driver’s license.
• Auto insurance and access to a vehicle.

Responsibilities

• Manage an assigned caseload of referrals and provide services in accordance with referral requirements, assessments, and established objectives.
• Engage children, families, and caregivers in service delivery and treatment planning.
• Assess client and family needs and identify appropriate interventions to support safety and desired outcomes.
• Plan, implement, and adjust interventions using evidence-based and best-practice approaches.
• Continuously assess and refine service strategies to support clients' transformation and wellness goals.
• Meet with designated clients for the prescribed number of hours, days, or contacts per week in accordance with program requirements.
• Maintain ongoing communication and coordination with referring authorities and involved stakeholders.
• Attend court hearings and provide testimony as required.
• Maintain professional documentation and records of client progress and services.
• Transport clients using a personal vehicle as necessary and in accordance with policy.
• Provide mentoring, coaching, and job shadowing to new or current staff as assigned.

Benefits

• Flexible scheduling.
• Employee Assistance Program, including 8 mental health counseling sessions annually.
• Paid time off for full-time employees.
• Paid holidays for full-time employees.
• Comprehensive benefits package, including medical, dental, vision, and other voluntary insurance products.
• Health Navigator access.
• Health Savings Account with company contribution.
• Dependent Daycare Flexible Spending Account.
• 401(k) Retirement Plan.
• Benefits Hub and Tickets at Work.

What This Job Offers

• Job Type: Full-time