Family Resource Specialist

HEALTH CONNECT AMERICA, INC • Florence, SC

1d

About The Position

Pinnacle Family Services, part of Health Connect America, provides evidence-based therapeutic foster care and behavioral health services to at-risk youth across North Carolina and South Carolina. The organization focuses on trauma-informed, relationship-focused care for children who have experienced trauma, loss, abuse, or neglect.

The Family Resource Specialist manages an assigned caseload and provides personalized support to children, families, and caregivers. The role involves assessing needs, planning and adjusting interventions, coordinating with referring authorities and other stakeholders, and maintaining professional documentation. Schedules are flexible to meet family and youth needs and may include non-traditional hours, evenings, weekends, and holidays. The specialist may attend court hearings, transport clients in a personal vehicle, and mentor or coach staff as assigned.

Requirements

• Bachelor's degree in a related field of social work, psychology, or behavioral science.
• Valid driver’s license and auto insurance.
• Access to a vehicle.

Responsibilities

• Manage an assigned caseload of referrals and provide services according to referral requirements, assessments, and established objectives.
• Engage children, families, and caregivers in service delivery and treatment planning.
• Assess client and family needs and identify appropriate interventions to support safety and desired outcomes.
• Plan, implement, and adjust interventions using evidence-based and best-practice approaches.
• Continuously assess and refine service strategies to support clients’ wellness goals.
• Meet with designated clients for the prescribed number of hours, days, or contacts per week according to program requirements.
• Maintain ongoing communication and coordination with referring authorities and involved stakeholders.
• Attend court hearings and provide testimony as required.
• Maintain professional documentation and records of client progress and services.
• Transport clients using a personal vehicle as necessary and in accordance with policy.
• Provide mentoring, coaching, and job shadowing to new or current staff as assigned.

Benefits

• Employee Assistance Program, including 8 mental health counseling sessions annually.
• Paid time off for full-time employees.
• Paid holidays for full-time employees.
• Comprehensive benefits package for full-time employees, including medical, dental, vision, and other voluntary insurance products.
• Access to a Health Navigator.
• Health Savings Account with company contribution.
• Dependent Daycare Flexible Spending Account.
• 401(k) Retirement Plan.
• Benefits Hub.
• Tickets at Work.
• Flexible scheduling.

What This Job Offers

• Job Type: Full-time