Family Resource Specialist

Health Connect America • Charleston, SC

1d

About The Position

Pinnacle Family Services, part of Health Connect America, provides evidence-based therapeutic foster care and behavioral health services to at-risk youth and families across North Carolina and South Carolina. The organization uses a trauma-informed, relationship-focused approach to support children who have experienced trauma, loss, abuse, or neglect.

The Family Resource Specialist manages an assigned caseload and provides individualized services to children, families, and caregivers. The role assesses needs, develops and adapts interventions, coordinates with referring authorities and other stakeholders, and documents services and client progress. The position may require a flexible schedule, including non-traditional hours, evenings, weekends, or holidays, based on family and youth needs and program requirements. The specialist may also attend court hearings, transport clients in a personal vehicle, and mentor or train staff as assigned.

Requirements

• Bachelor's degree in a related field of social work, psychology, or behavioral science.
• Valid driver’s license.
• Auto insurance and access to a vehicle.

Responsibilities

• Manage an assigned caseload of referrals and provide services according to referral requirements, assessments, and established objectives.
• Engage children, families, and caregivers in service delivery and treatment planning.
• Assess client and family needs and identify appropriate interventions to support safety and desired outcomes.
• Plan, implement, and adjust interventions using evidence-based and best-practice approaches.
• Continuously assess and refine service strategies to support clients’ wellness goals.
• Meet with designated clients for the prescribed hours, days, or contacts per week according to program requirements.
• Maintain communication and coordinate with referring authorities and involved stakeholders.
• Attend court hearings and provide testimony as required.
• Maintain professional documentation of services and client progress.
• Transport clients using a personal vehicle as necessary and in accordance with policy.
• Provide mentoring, coaching, and job shadowing to new or current staff as assigned.

Benefits

• Employee Assistance Program, including eight mental health counseling sessions annually.
• Paid time off for full-time employees.
• Paid holidays for full-time employees.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Other voluntary insurance products.
• Health Navigator access.
• Health Savings Account with company contribution.
• Dependent Daycare Flexible Spending Account.
• 401(k) Retirement Plan.
• Benefits Hub.
• Tickets at Work.

What This Job Offers

• Job Type: Full-time