Family Resource Specialist

Health Connect America•Georgetown, SC

About The Position

Pinnacle Family Services, part of Health Connect America, provides evidence-based therapeutic foster care and behavioral health services to children and families in North Carolina and South Carolina. The organization focuses on trauma-informed, relationship-based care for children who have experienced trauma, loss, abuse, or neglect. The Family Resource Specialist manages an assigned caseload and provides individualized services to children, families, and caregivers. The role assesses needs, plans and adjusts interventions, coordinates with referring authorities and other stakeholders, and documents services and client progress. The schedule is flexible to accommodate family and youth needs and may include non-traditional hours, evenings, weekends, and holidays. The specialist may also attend court hearings, transport clients in a personal vehicle, and mentor or support other staff as assigned.

Requirements

Bachelor's degree in a related field of social work, psychology, or behavioral science.
Valid driver's license.
Auto insurance and access to a vehicle.

Responsibilities

Manage an assigned caseload of referrals and provide services in accordance with referral requirements, assessments, and established objectives.
Engage children, families, and caregivers in service delivery and treatment planning.
Assess client and family needs and identify appropriate interventions to support safety and desired outcomes.
Plan, implement, and adjust interventions using evidence-based and best-practice approaches.
Continuously assess and refine service strategies to support clients' personal transformation and wellness goals.
Meet with designated clients for the prescribed number of hours, days, or contacts per week in accordance with program requirements.
Maintain ongoing communication and coordination with referring authorities and involved stakeholders.
Attend court hearings and provide testimony as required.
Maintain professional documentation and records of client progress and services.
Transport clients using a personal vehicle, as necessary and in accordance with policy.
Provide mentoring, coaching, and job shadowing to new or current staff as assigned.

Benefits

Flexible scheduling.
Employee Assistance Program (EAP), including 8 mental health counseling sessions annually.
Paid time off for full-time employees.
Paid holidays for full-time employees.
Comprehensive benefits package, including medical, dental, vision, and other voluntary insurance products.
Health Navigator access.
Health Savings Account with company contribution.
Dependent Daycare Flexible Spending Account.
401(k) Retirement Plan.
Benefits Hub.
Tickets at Work.