Family Resource Specialist

Health Connect America • Myrtle Beach, SC

1d

About The Position

Pinnacle Family Services, part of Health Connect America, provides evidence-based therapeutic foster care and behavioral health services to at-risk youth and families across North Carolina and South Carolina. The organization uses a trauma-informed, relationship-focused approach to support children who have experienced trauma, loss, abuse, or neglect.

The Family Resource Specialist manages an assigned caseload and provides personalized services to children, families, and caregivers. The role involves assessing needs, planning and adjusting interventions, coordinating with stakeholders, meeting program contact requirements, maintaining professional documentation, and attending court hearings when required. Schedules are flexible to accommodate the needs of youth and families and may include non-traditional hours, evenings, weekends, and holidays. The specialist may transport clients in a personal vehicle and provide mentoring or coaching to other staff as assigned.

Requirements

• Bachelor's degree in a related field of social work, psychology, or behavioral science.
• Valid driver’s license.
• Auto insurance.
• Access to a vehicle.

Responsibilities

• Manage an assigned caseload of referrals and provide services in accordance with referral requirements, assessments, and established objectives.
• Engage children, families, and caregivers in service delivery and treatment planning.
• Assess client and family needs and identify appropriate interventions to support safety and desired outcomes.
• Plan, implement, and adjust interventions using evidence-based and best-practice approaches.
• Continuously assess and refine service strategies to support clients’ personal transformation and wellness goals.
• Meet with designated clients for the prescribed number of hours, days, or contacts per week according to program requirements.
• Maintain ongoing communication and coordination with referring authorities and involved stakeholders.
• Attend court hearings and provide testimony as required.
• Maintain professional documentation to support client progress and organizational standards of care.
• Transport clients using a personal vehicle as necessary and in accordance with policy.
• Provide mentoring, coaching, and job shadowing to new or current staff as assigned.

Benefits

• Employee Assistance Program, including 8 mental health counseling sessions annually.
• Paid time off for full-time employees.
• Paid holidays for full-time employees.
• Comprehensive benefits package, including medical, dental, vision, and other voluntary insurance products.
• Access to a Health Navigator.
• Health Savings Account with company contribution.
• Dependent Daycare Flexible Spending Account.
• 401(k) Retirement Plan.
• Benefits Hub.
• Tickets at Work.
• Flexible scheduling.

What This Job Offers

• Job Type: Full-time