Visitation Coordinator

HATW•Livonia, MI

1d•Hybrid

About The Position

The Visitation Coordinator coordinates visitation services for abused or neglected children in foster care and their families. The role includes creating and maintaining visitation schedules; training visitation specialists; transporting children and/or parents; and supervising visits at family homes, the agency, or other designated community locations, including correctional facilities. The coordinator and visitation staff observe parent-child interactions, provide parenting coaching and intervention, document visit progress for case records, and provide sibling-visit transportation and supervision as needed. The coordinator ensures the visit schedule meets case needs, covers visits directly when needed, ensures children’s safety during visits, and oversees staff providing these services. This is a full-time, 30-hour-per-week, community-based position in Southeast Michigan. After a successful orientation period, duties may be performed in a flexible hybrid remote/in-office arrangement. The role requires non-traditional hours, including regular evenings and possible weekend assignments, and involves transporting children and working in homes and other community locations.

Requirements

Minimum of a high school diploma and some college coursework in a human services field.
Ability to handle stress, listen actively, assess safety, adapt to change, work as part of a team, and work independently.
Ability to manage complex schedules and logistical challenges, multitask, and follow through on assigned duties.
Reliability, organization, energy, attention to detail, and ability to prioritize deadlines.
Computer knowledge and ability to learn software used for job tasks.
Ability to lift and carry children and operate office equipment.
Ability to drive safely without restrictions and transport children.
Ability to maneuver to install car seats and place children in them; climb stairs; bend and crouch; and move through homes.
Ability to use a personal vehicle in safe working condition with space for at least two child car seats.
Strong written and oral communication, professionalism, organizational skills, and comfort and experience working with children and families.
Proven ability to train, mentor, evaluate, and oversee staff.
Must not have been convicted of child abuse or neglect, a felony involving harm or threatened harm to an individual within the 10 years immediately before hire, or be listed on the central registry as a perpetrator of child abuse or neglect.
Valid driver’s license, safe and reliable transportation in clean, good repair, a positive driving record, and proof of automobile insurance.

Nice To Haves

Bachelor’s degree from an accredited college or university in social work or a related human services field.
Experience in a child welfare setting with children and families.
Knowledge of car-seat safety and proper installation.

Responsibilities

Create and maintain visitation schedules that meet case needs.
Train, mentor, evaluate, and oversee visitation staff.
Transport children and/or parents to and from visits.
Supervise visits at family homes, the agency, and other designated community locations, including correctional facilities.
Observe parent-child interactions and provide parenting coaching or intervention during visits.
Document visit progress and parent-child interactions for case records.
Provide sibling-visit transportation and supervision as needed.
Cover visits directly as needed and ensure the agency visit schedule is maintained by visitation staff and caseworkers.
Ensure children’s safety during supervised parenting-time visits.

Benefits

Comprehensive medical and vision benefits; the employee pays 20% of the monthly premium, with additional costs for spouse or dependents.
Dental benefits with an employer contribution.
11 paid holidays, an additional day for the employee’s birthday, and a floating holiday.
14–24 paid days off depending on length of service.
Mileage reimbursement at $0.70 per mile.
Monthly phone stipend of $40.
403(b) retirement plan with profit-sharing contributions.
Annual cost-of-living pay increases and merit increases at evaluation.
Annual bonuses as finances allow.
Short- and long-term disability insurance.
Life insurance premiums paid in full by the employer.
Employee assistance program.
Paid training hours.
Licensure supervision for social workers.
Professional development opportunities, including $500–$1,000 reimbursement for position-related training, CEUs, or tuition costs.
Overtime pay for hourly/overtime work.