Newport Aquarium Virtual Reality Attraction Operator - Part-Time

All Career • Newport, KY

8d • Onsite

About The Position

Newport Aquarium is seeking a Part-Time Virtual Reality Attraction Operator to ensure the safety and enjoyment of guests. This role involves operating attraction controls, performing safety inspections, and interacting with guests to create memorable experiences. The ideal candidate is self-motivated, reliable, and committed to upholding the company's core values and guest service standards.

Requirements

• High school diploma or equivalent
• Strong public speaking skills
• Ability to read, write and speak the English language
• Ability to think clearly, and react quickly to changes and/or emergency situations
• Ability to work a flexible schedule which includes evenings, weekends and/or holidays
• Successful completion of pre-employment background check and 5-panel drug screening
• Position is Safety Critical thus subject to increased frequency random drug screening
• Ability to move continuously for long periods of time, ascend and descend floors, bend, stoop, and reach
• Physical strength, including the ability to lift up to 10 pounds

Nice To Haves

• Knowledge of other languages is a plus
• Knowledge of marine life is a plus

Responsibilities

• Perform all job responsibilities with safety as top priority.
• Maintain composure in the event of an emergency and report unsafe behaviors or situations.
• Maintain a clean and professional appearance, including proper uniform and grooming.
• Perform basic daily cleaning tasks to ensure attraction and attraction areas are guest ready.
• Communicate with guests and other Hosts kindly and professionally.
• Interact with guests in a way that reflects the mission of “Creating Memories Worth Repeating”.
• Complete all required documentation, including daily attraction safety inspections and necessary safety sign-offs.
• Perform daily attraction safety inspections before allowing guests to ride and after closing.
• Screen riders for rider requirements at attraction, and prevent any rider who does not meet the ride requirements from riding.
• Physically and/or visually check attraction restraints before starting any attraction.
• Operate attraction controls following the Standard Operating Procedures.
• Do not leave attraction unattended at any point after it is open for the day and before it is closed for the day.
• Immediately communicate any technical difficulties that persist to your direct Supervisor for assistance.
• Monitor the behavior of riders on attraction to ensure all are following attraction policies and procedures.
• Maintain knowledge of activities, aquatic life, and Newport Aquarium special events/promotions in order to properly notify and inform guests.
• Responsible for maintaining Payment Card Industry (PCI) compliance.
• Keep up on all required safety trainings and sign-offs in order to remain compliant with the safety standards.
• Perform and adhere to Herschend Enterprises’ Core Values and Newport Aquarium Guest Services Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient guest services operations.
• Perform other duties as assigned by the Guest Services Leadership Team.

Benefits

• 24 Hours of Sick PTO annually
• Profit Sharing and 401K Plan with company match
• Free entrance for you and your dependents which extends to most Herschend Enterprises’ properties
• Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period
• Discounts at Sharky’s Café, Sweet Dreams Candy Company, and the gift shop
• Discounted tickets and annual passes for friends and family
• Training and development
• Fully funded education programs through Grow U (certifications to associates, bachelor's, and master's degrees)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED