Newport Aquarium Event Assistant - Part-Time

All Career • Newport, KY

2d • Onsite

About The Position

The Newport Aquarium is seeking a part-time Event Assistant to support various events. This role offers flexibility in scheduling, though weekly hours cannot be guaranteed. The Event Assistant will play a crucial role in ensuring the smooth execution of events by coordinating with vendors, clients, and internal teams, and by managing event setups and wrap-ups.

Requirements

• Previous experience working events desired.
• Must be 18 years old or older.
• Reliable transportation is highly encouraged as public transportation usually stops running prior to the end of an event.
• Strong customer service, time management and problem-solving skills needed.
• Ability to multi-task in a fast-paced environment, with focused attention to detail.
• Must be a team player, ready to help whenever and wherever needed.
• Proficient in Microsoft Office (including Excel, Word, Outlook).
• Ability to work week days, evenings, and weekends.
• Successful completion of pre-employment criminal background check.
• Physical strength, including the ability to lift up to 25 pounds.
• Ability to remain stationary for long periods of time, ascend/descend stairs, bend and stoop.
• Immunocompetence (possible exposure to infections and parasitic disease).

Responsibilities

• Meet with Event Service Manager prior to event to review event planner, staff timeline and floorplans.
• Meet all third-party vendors upon arrival to check-in and help assist them to set-up location.
• Ensure all third-party vendors are adhering to all Newport Aquarium policies & procedures.
• Ensure all required set-ups reflect approved floorplans.
• Confirm all set-ups are complete and all vendors (including F&B) are ready and in position prior to event start time.
• Communicate event start to all parties involved and key activities/times throughout the night.
• Works as a liaison between event client, catering team and exhibit operations staff.
• Greet event client upon arrival and conduct periodic check-in’s to ensure all client expectations are being met.
• Be familiar with all Audio-Visual equipment and understand how to operate and troubleshoot A/V capabilities.
• Event wrap-up with client at the conclusion of each event.
• Ensure all third-party vendors clean up their space efficiently and assist them with exiting procedure.
• Complete kitchen walk-through with catering team and both parties sign off on check-out sheet prior to their departure.
• Complete final walk-through with Event Coordinator and Exhibits Team Lead to ensure the Aquarium has been prepared for next-day operations.
• Prepare an event recap summary to be sent to Event Service Manager and General Sales Manager to include any issues that occurred, learning experiences and client/guest remarks.
• Other duties as assigned.

Benefits

• Profit Sharing and 401K Plan with company match
• Free entrance for you and your dependents which extends to most Herschend Enterprises’ properties
• Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period
• Discounts at Sharky’s Café, Sweet Dreams Candy Company, and the gift shop
• Discounted tickets and annual passes for friends and family
• Training and development
• Fully funded education programs through Grow U (certifications to associates, bachelor's, and master's degrees)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed