Remote Finance & Insurance Manager

Group 1 Automotive, Inc.•Atlanta, GA

3d•Remote

About The Position

The Virtual Finance Manager drives dealership revenue by selling Finance & Insurance (F&I) products while delivering an exceptional virtual customer experience. The role leads the complete virtual F&I sales process, from customer interviews and product presentations through objection handling and closing. The position is remote and requires residence in a state where Group 1 operates: CA, NM, TX, LA, AL, FL, MS, SC, NC, NY, MD, NJ, ME, NH, or MA.

Requirements

Must reside in a state where Group 1 operates: CA, NM, TX, LA, AL, FL, MS, SC, NC, NY, MD, NJ, ME, NH, or MA.
At least 3 years of experience in a dealership F&I role.
Strong verbal, written, and interpersonal communication skills, with the ability to interact effectively at all internal and external levels.
Highly self-motivated, with strong customer-facing and sales skills.
Positive attitude and high-energy, results-driven mindset.
Professional demeanor and strong work ethic.
Ability to work a flexible schedule, including evenings and weekends.
Ability to work remotely from home.

Nice To Haves

Honda or Acura experience is preferred but not required.
Experience with Darwin and/or CDK systems.

Responsibilities

Generate dealership revenue through the sale of Finance & Insurance products.
Achieve and exceed performance targets and key objectives.
Conduct virtual F&I transactions and lead the full sales process, including customer interviews, product presentations, upselling, and closing.
Remain on virtual calls through completion of the Retail Installment Sales Contract (RISC) to ensure deals are fully secured.
Clearly explain F&I products and services and Retail Installment Sales Contracts, and answer related questions.
Isolate and overcome client objections and close sales opportunities.
Maintain accurate, detailed records of Virtual F&I activities and performance metrics.
Communicate daily with internal stakeholders about Virtual F&I performance and deal status.
Participate in dealer meetings, sales calls, and team discussions as needed.
Build and maintain positive customer relationships throughout the virtual buying experience.
Enhance customer satisfaction throughout the purchase process.
Demonstrate behaviors aligned with the Company’s values and culture in interactions with customers, colleagues, and vendors.