Virtual Client Benefits Consultant | Entry Level
AIL•Fayetteville, AR
•Remote
About The Position
Globe Life AO is seeking a Virtual Client Benefits Consultant for an entry-level, 100% remote position. The role focuses on supporting working families, veterans, union members, and their loved ones by helping them understand and enroll in supplemental life, accident, and health benefits. The company provides comprehensive training, mentorship, and support for success in a remote environment. Globe Life AO has a long history of partnering with various organizations to provide these benefits and is committed to developing professionals through training and performance-based advancement.
Requirements
- Must be legally authorized to work in the United States
- Reliable high-speed internet connection
- Windows-based computer with webcam
- Professional home office environment
- Ability to obtain any required state insurance license (licensing guidance provided)
- Excellent communication and interpersonal skills
- Compassion and a genuine desire to help others
- Positive attitude and strong work ethic
- Self-motivation and accountability
- Strong organizational and problem-solving skills
- Comfort using computers, Zoom, and virtual communication tools
- Ability to work independently while collaborating remotely
- Must be at least 18 years of age
- Complete required training and participate in virtual meetings
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
Nice To Haves
- Previous experience in customer service, healthcare, education, financial services, military support, sales, or client relations is helpful—but not required.
- Integrity, coachability, professionalism, and a commitment to serving others are valued.
Responsibilities
- Meet with clients through scheduled Zoom and phone appointments
- Explain available supplemental benefit programs
- Guide clients through enrollment and application processes
- Answer questions with professionalism, empathy, and integrity
- Provide ongoing policy support and follow-up communication
- Develop trusted relationships through exceptional client service
- Conduct benefit reviews and policy updates
- Help clients understand their options as their needs evolve
- Keep accurate digital client records
- Follow company policies and applicable state regulations
- Maintain confidentiality and professionalism in every interaction
Benefits
- Health insurance reimbursement
- Company-supported life insurance
- Accidental death coverage
- Professional development opportunities
- Union-supported work environment
- Leadership conferences
- Incentive travel
- Recognition programs
- Performance-based advancement into leadership roles
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
