Virtual Assistant - Medical Billing Experience

The Boutique COO

7d • Remote

About The Position

The Boutique COO is seeking a Virtual Assistant for a client who prioritizes medical billing experience. The role provides virtual administrative and operational support to a roster of 2–5 ongoing clients, with the option to choose which clients to work with. Work may include managing and executing projects, scheduling, email, lead conversion, research, data entry, and other virtual assistant services. Assistants are expected to manage time and deadlines, adapt to clients’ changing priorities and communication styles, and use each client’s business values and processes as a guide.

The position is 100% remote, with limited opportunities for onsite work, and is U.S.-based. Clients are mostly looking for weekday availability, and typical project turnaround expectations are within 1–2 days. The Boutique COO handles sales, billing, collections, and escalations, allowing assistants to focus on delivering quality client services. The organization describes its commitment to social justice and says it does not tolerate discriminatory or abusive speech or behavior.

Requirements

• Medical billing experience is a priority for the client.
• Demonstrated success in operations, administrative support, and/or executive assistant roles.
• Own clients or past freelance engagements.
• Strong written and verbal communication skills, with the ability to adapt communication style to different client priorities and personalities.
• Ability to solve open-ended problems, recommend courses of action, and implement solutions with little to no oversight.
• Project management skills, including adapting to change, managing deadlines, and handling multiple priorities.
• Comfort with web-based applications and platforms used in day-to-day business operations, including thoughtful use of AI tools.
• Ability to learn new systems quickly and independently.
• High school diploma or equivalent.
• Strong and consistent internet connection.
• U.S.-based.

Responsibilities

• Manage and execute projects on behalf of clients.
• Manage time effectively and meet deadlines.
• Provide virtual assistant services, including scheduling, emailing, lead conversion, research, and data entry.
• Adapt to clients’ changing priorities, needs, and deadlines, using their business values and processes as a guide.
• Communicate effectively with clients who have different personalities and communication styles.

Benefits

• Flexible schedule.
• Choice of which clients to take on.
• Professional peer network.
• Opportunities to grow a client base.
• The company handles sales, billing, collections, escalations, and incidents so the assistant can focus on client work.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED