Villa Operations Coordinator

La Siesta Resort & Villas • Islamorada, FL

1d

About The Position

The Villa Operations Coordinator role is presented at La Siesta Resort & Marina, a waterfront resort in the Florida Keys. The posting describes a guest-services position focused on welcoming guests, assisting with luggage, providing information about hotel amenities and local attractions, escorting guests to their rooms, delivering items, coordinating transportation, maintaining the lobby, and anticipating guest needs. The overview and responsibilities refer to the role as a Bellperson and emphasize creating warm, memorable guest experiences.

Requirements

• One year of prior Guest Services/Bell experience is preferred.
• Valid CDL license where applicable.
• Familiarity with the local area and attractions.
• Ability to read, write, and speak English fluently.
• Ability to communicate effectively with the public and other employees.

Nice To Haves

• One year of prior Guest Services/Bell experience.

Responsibilities

• Greet guests with a warm and friendly demeanor upon arrival.
• Assist guests with their luggage, providing prompt and efficient service.
• Provide information about hotel amenities, services, and local attractions.
• Escort guests to their rooms and explain room features and facilities.
• Deliver messages, packages, and other items to guest rooms.
• Coordinate transportation arrangements for guests as requested.
• Maintain a neat and organized lobby area.
• Anticipate and fulfill guests’ needs to help ensure a memorable stay.

Benefits

• Multiple tiers of medical coverage.
• Dental and vision coverage.
• 24/7 Teledoc service.
• Free maintenance medications.
• Pet insurance.
• Hotel discounts.
• Tuition reimbursement.
• Paid time off, including vacation, sick, bereavement, and holidays.
• 401(k) match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed