Budtender - Villa Park

Mint Cannabis•Villa Park, IL
•Onsite

About The Position

The Budtender delivers an outstanding customer experience while educating patients and consumers about cannabis products. The role supports the dispensary’s day-to-day operations, including order fulfillment and compliance documentation, while promoting a welcoming and professional environment. Work is performed in a cannabis retail dispensary, with exposure to strong odors, moderate noise, and customer interaction throughout the day. Personal protective equipment may be required depending on the task or department support. The role may also provide support to other departments, including administration and packaging, as needed. Travel is not required.

Requirements

  • Must be at least 21 years of age.
  • Must be able to obtain and maintain a Facility Agent Card in accordance with Arizona state regulations.
  • Working knowledge of medical cannabis and its consumption methods.
  • Familiarity with Arizona cannabis products and transaction limits.
  • Understanding of state cannabis regulations and dispensary compliance protocols.
  • Ability to operate POS systems and basic software programs.
  • Strong communication and customer service skills.
  • Dependable and punctual, and able to work under pressure in a fast-paced retail setting.
  • Positive, team-oriented mindset.
  • High school diploma or equivalent required.
  • Able to stand for extended periods, up to 8 hours.
  • Able to lift and move up to 25 pounds.
  • Manual dexterity and visual acuity required for handling products and operating point-of-sale systems.

Nice To Haves

  • At least 1 year of experience in retail, customer service, or a related role is preferred.

Responsibilities

  • Greet and check in patients, verify their status, and report allotments in the POS system.
  • Provide cannabis education and guidance to patients and customers.
  • Assist customers in selecting products efficiently and compliantly.
  • Process orders and handle payments accurately using POS software.
  • Operate, maintain, and close the cash register, including reconciliation and deposit tasks.
  • Maintain a clean, organized, and professional environment for customers and coworkers.
  • Support other departments, including administration and packaging, as needed.
  • Assist with daily operational needs, including restocking and compliance efforts.
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