Video Data Manager

Safe Fleet • New York, NY

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About The Position

Safe Fleet is hiring a Video Data Manager in New York City, New York. The role ensures the integrity of video data collection and retention and handles video requests and inquiries. Working with the Project Manager, the Data Manager identifies and resolves issues that could affect data integrity, including arranging retrieval of video directly from buses.

The position administers video-request policies, manages system users and security, maintains records and retention classifications, handles routine and special video requests, and supports audits and reporting. It also coordinates video distribution and return, responds to requests from the Law Department about the BCSS system and retrieval process, and recommends procedural improvements when warranted.

Requirements

• Advanced knowledge and abilities in Excel, including compiling reports and pivoting data.
• Knowledge of commonly used data management and record-keeping practices.
• General computer knowledge, including MS Office.
• Ability to work as part of a team in stressful situations while maintaining composure and a sense of humor amid heavy workloads and constant interruptions.
• Ability to meet deadlines and adjust to changing priorities.
• Ability to allocate time and prioritize support issues to enable timely responses and solutions.
• Ability to follow instructions and work autonomously, while recognizing when assistance is needed.
• Ability to quickly gain new skills and knowledge when facing new challenges.
• Ability to show respect for other cultures and work in a culturally diverse environment.

Responsibilities

• Establish users and maintain system security.
• Administer the NYCT video request policy within stated guidelines and raise potential problems to the NYCT project director.
• Maintain complete documentation on all requests and lost video.
• Request video for previous-day or other daily briefs that meet specified criteria.
• Ensure the correct video is retrieved and stored according to policy.
• Report the status of previously requested video.
• Respond to authorized NYCT personnel requests for incident-related video within the specified turnaround times.
• Confirm requestors are authorized by the Project Manager and complete the appropriate request forms.
• Copy matching video segments to a CD with viewing software and send them to the requestor.
• Notify requestors when video cannot be retrieved and retain documentation of lost video.
• Arrange for a technician to retrieve video or a caddy from a bus when the video cannot be retrieved through the server.
• Maintain retention periods and classification codes for all video requests.
• Respond to Law Department requests to explain the BCSS system and video retrieval process.
• Manage the distribution and return of video.
• Recommend changes to procedures to streamline video distribution when warranted.
• Liaise with NYCT and personnel as needed.
• Respond to audit requests and maintain system records.

Benefits

• Medical
• Dental
• 401K
• Bonuses
• Freedom to explore new projects, support to think outside the box, and tools to achieve personal success

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed