Video Data Manager

Safe Fleet • New York, NY

7d

About The Position

The Data Manager is responsible for maintaining the integrity of video data collection and retention and handling video requests and inquiries. In conjunction with the Project Manager, the role identifies and resolves issues that could affect data integrity, including retrieving video directly from buses. The position also manages video request documentation, distribution, retention, classifications, system records, reports, and audits, and liaises with NYCT personnel as needed.

Requirements

• Advanced knowledge and ability in Excel.
• Ability to compile reports and pivot data.
• Knowledge of commonly used data management and record-keeping practices.
• General computer knowledge, including MS Office.
• Ability to work as part of a team in stressful situations and maintain composure and a sense of humor amid heavy workloads and constant interruptions.
• Ability to meet deadlines and adjust to changing priorities.
• Ability to allocate time and prioritize support issues for timely responses and solutions.
• Ability to follow instructions and work autonomously, while recognizing when assistance is needed.
• Ability to quickly gain new skills and knowledge when faced with new challenges.
• Ability to show respect for other cultures and work in a culturally diverse environment.

Responsibilities

• Establish users and maintain system security.
• Administer the NYCT video request policy within its stated guidelines and raise potential problems to the NYCT project director.
• Maintain complete documentation on all requests and lost video.
• Request video for previous-day or earlier briefs that meet specified criteria.
• Ensure the correct video is retrieved and stored according to policy, and report the status of previously requested video.
• Handle special video requests from the Law Department, depots, and other authorized NYCT personnel, meeting the stated turnaround times.
• Verify that requestors are authorized by the Project Manager and complete the appropriate request forms.
• Copy matching video segments to CD with viewing software and send them to the requestor.
• Notify requestors when video cannot be retrieved and retain documentation on lost video.
• Arrange for a technician to retrieve video or a caddy from a bus when it cannot be retrieved through the server.
• Maintain retention periods and classification codes for all video requests.
• Respond to Law Department requests to explain the BCSS system and video retrieval process.
• Manage distribution and return of video.
• Recommend procedural changes to streamline video distribution as request volumes and technology change, when warranted.
• Liaise with NYCT and personnel as needed.
• Respond to audit requests and maintain system records.

Benefits

• Medical
• Dental insurance
• 401(k)
• Bonuses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed