STATE ATTORNEY'S OFFICE, 15TH CIRCUIT- VICTIM/WITNESS SPECIALIST I - 21010580

State of Florida • West Palm Beach, FL

3d • Onsite

About The Position

This position is a liaison between the attorney and the victims/witnesses involved in criminal cases prosecuted by the State Attorney's Office and is responsible for a wide variety of office duties including but not limited to: communicating case related information with victims and witnesses, coordinating trials, maintaining accurate data entry and addressing any attorney requests. Applicants should possess knowledge of legal terminology and be able to communicate clearly and concisely both verbally and in writing. An applicant must be detail oriented and able to prioritize tasks, work under pressure and adapt to changing situations as well as exhibit a willingness to perform other tasks as assigned. The successful candidate will be ready to work as part of a team and also be capable of independent judgment.

Requirements

• Dependable and routine in-office attendance especially on-time arrival to help ASA prepare victims for court.
• Efficient typing skills and ability to operate a computer and other office machinery.
• Effective and efficient communication skills and ability to interact professionally with other employees, members of the public and stakeholders.
• Perform quality work within deadlines.
• Ability to read and follow rules, regulations, policies and procedures.
• Work effectively as a team contributor as well as independently.
• A high school diploma or equivalency and experience in the area of criminal justice, social science, counseling, public contact or customer service; or an equivalent combination of training and experience.
• Possess a valid Florida driver’s license.
• Demonstrate the ability to type and enter data accurately.

Nice To Haves

• Knowledge of legal terminology.
• Ability to communicate clearly and concisely both verbally and in writing.
• Detail oriented.
• Able to prioritize tasks.
• Able to work under pressure.
• Able to adapt to changing situations.
• Willingness to perform other tasks as assigned.
• Capable of independent judgment.

Responsibilities

• Communicate case related information with victims and witnesses.
• Coordinate trials.
• Maintain accurate data entry.
• Address attorney requests.
• Run the telephone system and respond to calls professionally.

Benefits

• Low cost health insurance plan options ($50.00 for individual and $180.00 for family coverage)
• State paid life insurance policy
• Supplemental insurance plans (including dental, vision, hospitalization, etc.) are available at very reasonable cost
• Automatic enrollment in the Florida Retirement System
• Paid State and County holidays
• Paid vacation and sick leave accrued on a monthly basis
• Tuition Waiver program
• Qualifying employer under the Public Service Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED