Business Strategy and Planning, Vice President

State Street•Quincy, MA

2d•$110,000 - $188,750

About The Position

State Street is seeking a highly experienced transformation leader to serve as Vice President, Project Manager for its Onboarding Transformation initiative. The role provides day-to-day execution leadership to translate enterprise strategy and the target operating model into an integrated roadmap, coordinating change across business operations, technology, data, risk and controls. It works closely with the accountable executive sponsor and senior workstream leaders to move the initiative from target-state design through implementation, adoption and benefits realization. The transformation connects client and account onboarding, ongoing lifecycle changes and offboarding into one enterprise capability. The role will establish clear scope, ownership, milestones, decision rights, governance and delivery commitments across a global, highly matrixed organization. It is an execution-oriented leadership position—not a traditional reporting-focused PMO role—and requires connecting strategy, operating-model design and implementation across organizational boundaries. The position coordinates process redesign, workflow and data initiatives, controls, business readiness, migration and transition to the future operating model. It also defines and tracks measurable outcomes, including onboarding cycle time, handoffs, manual activity, data quality, control effectiveness, client experience and operational efficiency. State Street describes its employee offering as including inclusive development opportunities, flexible work-life support, paid volunteer days and employee networks, in addition to its comprehensive benefits program.

Requirements

Significant experience leading large, complex transformation programs in financial services or another highly regulated industry.
Proven ability to manage initiatives spanning business operations, technology, data, risk and controls.
Demonstrated experience developing integrated roadmaps and driving delivery across multiple interdependent workstreams.
Strong experience with operating-model transformation, process reengineering or platform-based change.
Credibility and confidence engaging executive stakeholders and influencing decisions across organizational boundaries.
Excellent executive communication, problem-solving, facilitation and organizational skills.
Bachelor’s degree required.

Nice To Haves

Experience in asset servicing, custody, banking, client onboarding, account opening, KYC/AML or lifecycle management.
Familiarity with Agile, product/platform operating models, workflow, automation, data platforms and AI-enabled transformation.
Advanced degree.
Relevant transformation or project-management certification.

Responsibilities

Lead the day-to-day mobilization and execution of the Onboarding Transformation.
Translate the strategic vision and target operating model into a sequenced, integrated implementation roadmap.
Establish and manage milestones, dependencies, deliverables, risks, decisions and the program critical path.
Create transparency across scope, ownership, funding, resources and delivery commitments.
Drive workstreams from definition through implementation, adoption and benefits realization.
Maintain a single view of progress and surface material issues early with clear resolution paths.
Coordinate target operating model design across onboarding, ongoing lifecycle changes and offboarding.
Help define roles, accountabilities, decision rights, governance and handoffs across organizational boundaries.
Connect activities across Operations, Client Service, Product, Technology, Data, Risk, Compliance and Finance.
Identify overlaps, gaps and competing priorities across existing initiatives and drive their resolution.
Facilitate definition of the initiative North Star, platform boundaries, blueprint, MVP and measurable OKRs.
Establish practical governance and operating rhythms across workstreams.
Prepare concise, decision-oriented executive reporting on progress, outcomes, risks, dependencies, investment and resource requirements.
Lead working sessions and governance forums that produce clear decisions, owners and deadlines.
Track decisions through implementation and hold workstream leaders accountable for delivery commitments.
Escalate material risks and dependencies with clear options and recommended actions.
Coordinate end-to-end process redesign spanning client request, onboarding, account changes and offboarding.
Partner with business and technology teams on integrated workflow, authoritative client and account data, automation and AI-enabled opportunities.
Ensure preventative and detective controls are embedded in the target process and supporting technology.
Coordinate business readiness, migration, adoption and transition into the future-state operating model.
Ensure transformation delivery strengthens control effectiveness while simplifying the client and employee experience.
Define baselines, success measures and OKRs for the transformation.
Track outcomes such as onboarding cycle time, handoffs, manual activity, data quality, control effectiveness, client experience and operational efficiency.
Partner with Finance and workstream leaders to maintain a clear view of investment, capacity and realized benefits.
Keep the program focused on adoption and sustained business outcomes, not only completion of project milestones.

Benefits

401(k) retirement savings plan with company match.
Basic life, medical, dental, vision, long-term disability and other optional insurance coverage.
Paid time off, including vacation, sick leave, short-term disability and family care responsibilities.
Access to an Employee Assistance Program.
Incentive compensation, including eligibility for annual performance-based awards, with certain sales-role exceptions.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.