Business Strategy and Planning, Vice President

State Street•Quincy, MA

About The Position

State Street is seeking an experienced transformation leader to provide day-to-day execution leadership for its Onboarding Transformation. The role translates enterprise strategy and the target operating model into an integrated roadmap, then coordinates delivery across business operations, technology, data, risk, controls and organizational change. It is an enterprise transformation leadership position—not a traditional reporting-focused PMO role—and combines senior-level planning and stakeholder influence with hands-on execution. The transformation aims to connect onboarding, ongoing client and account changes, and offboarding into an enterprise capability with clear organization, governance, funding and delivery. The Vice President will work closely with the accountable executive sponsor and senior workstream leaders to move the initiative from target-state design into implementation. The role will establish ownership, decision rights, governance and delivery rhythms; manage milestones, dependencies, risks and commitments; and maintain focus on adoption and measurable business outcomes. The position also coordinates operating-model and process design across organizational boundaries, connects work across Operations, Client Service, Product, Technology, Data, Risk, Compliance and Finance, and supports integrated workflow, authoritative data, automation and AI-enabled opportunities. Success measures include improvements to onboarding cycle time, handoffs, manual activity, data quality, control effectiveness, client experience and operational efficiency. The required salary range is $110,000–$188,750 annually. Employees may participate in State Street’s benefits program, including retirement savings with company match, insurance coverage, paid time off, an Employee Assistance Program, incentive compensation eligibility and certain tax-advantaged savings plans. State Street also describes inclusive development opportunities, flexible work-life support, paid volunteer days and employee networks.

Requirements

Significant experience leading large, complex transformation programs in financial services or another highly regulated industry.
Proven ability to manage initiatives spanning business operations, technology, data, risk and controls.
Demonstrated experience developing integrated roadmaps and driving delivery across multiple interdependent workstreams.
Strong experience with operating-model transformation, process reengineering or platform-based change.
Credibility and confidence engaging executive stakeholders and influencing decisions across organizational boundaries.
Excellent executive communication, problem-solving, facilitation and organizational skills.
Bachelor’s degree required.

Nice To Haves

Experience in asset servicing, custody, banking, client onboarding, account opening, KYC/AML or lifecycle management.
Familiarity with Agile, product/platform operating models, workflow, automation, data platforms and AI-enabled transformation.
Advanced degree.
Relevant transformation or project-management certification.

Responsibilities

Lead day-to-day mobilization and execution of the Onboarding Transformation.
Translate the strategic vision and target operating model into a sequenced, integrated implementation roadmap.
Establish and manage milestones, dependencies, deliverables, risks, decisions and the program critical path.
Create transparency across scope, ownership, funding, resources and delivery commitments.
Drive workstreams from definition through implementation, adoption and benefits realization.
Maintain a single view of progress and surface material issues early with clear resolution paths.
Coordinate target operating model design across onboarding, ongoing lifecycle changes and offboarding.
Help define roles, accountabilities, decision rights, governance and handoffs across organizational boundaries.
Connect work across Operations, Client Service, Product, Technology, Data, Risk, Compliance and Finance.
Identify overlaps, gaps and competing priorities across existing initiatives and drive their resolution.
Facilitate definition of the initiative North Star, platform boundaries, blueprint, MVP and measurable OKRs.
Establish practical governance and operating rhythms across workstreams.
Prepare concise, decision-oriented executive reporting on progress, outcomes, risks, dependencies, investment and resource requirements.
Lead working sessions and governance forums that produce clear decisions, owners and deadlines.
Track decisions through implementation and hold workstream leaders accountable for delivery commitments.
Escalate material risks and dependencies with clear options and recommended actions.
Coordinate end-to-end process redesign spanning client requests, onboarding, account changes and offboarding.
Partner with business and technology teams on integrated workflow, authoritative client and account data, automation and AI-enabled opportunities.
Ensure preventative and detective controls are embedded in the target process and supporting technology.
Coordinate business readiness, migration, adoption and transition into the future-state operating model.
Define baselines, success measures and OKRs for the transformation.
Track outcomes including onboarding cycle time, handoffs, manual activity, data quality, control effectiveness, client experience and operational efficiency.
Partner with Finance and workstream leaders to maintain a clear view of investment, capacity and realized benefits.
Keep the program focused on adoption and sustained business outcomes, not only completion of project milestones.

Benefits

401(k) retirement savings plan with company match.
Insurance coverage including basic life, medical, dental, vision, long-term disability and optional additional coverages.
Paid time off including vacation, sick leave, short-term disability and family-care responsibilities.
Access to an Employee Assistance Program.
Eligibility for annual performance-based incentive awards, subject to stated exclusions.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.