Business Strategy and Planning, Vice President

State Street • Quincy, MA

11h

About The Position

State Street is seeking an experienced transformation leader to provide day-to-day execution leadership for its Onboarding Transformation initiative. The role translates the enterprise vision and target operating model into an integrated roadmap and coordinates change across business operations, technology, data, risk and controls. The VP will work closely with the accountable executive sponsor and senior workstream leaders to move the program from target-state design into implementation, creating clear ownership, accelerating decisions and ensuring commitments produce measurable outcomes. This is an enterprise transformation leadership role, not a traditional reporting-focused PMO position.

The transformation connects onboarding, ongoing client and account changes, and offboarding as one enterprise capability. The VP will help establish its organization, governance, funding and delivery approach, with a focus on improving client experience, reducing handoffs and operational risk, and increasing efficiency. The role also coordinates target operating model design, process and technology change, data and controls, readiness and adoption, and sustained benefits realization across organizational boundaries.

The position requires significant experience leading complex transformation programs, ideally in financial services or another regulated environment. A bachelor’s degree is required; an advanced degree and relevant transformation or project-management certification are preferred. The stated annual salary range is $110,000–$188,750. State Street describes a comprehensive benefits program including retirement savings, insurance coverage, paid time off, an Employee Assistance Program, incentive compensation eligibility and access to certain tax-advantaged savings plans.

Requirements

• Significant experience leading large, complex transformation programs in financial services or another highly regulated industry.
• Proven ability to manage initiatives spanning business operations, technology, data, risk and controls.
• Demonstrated experience developing integrated roadmaps and driving delivery across multiple interdependent workstreams.
• Strong experience with operating-model transformation, process reengineering or platform-based change.
• Credibility and confidence engaging executive stakeholders and influencing decisions across organizational boundaries.
• Excellent executive communication, problem-solving, facilitation and organizational skills.
• Bachelor’s degree required.

Nice To Haves

• Experience in asset servicing, custody, banking, client onboarding, account opening, KYC/AML or lifecycle management.
• Familiarity with Agile, product/platform operating models, workflow, automation, data platforms and AI-enabled transformation.
• Advanced degree.
• Relevant transformation or project-management certification.

Responsibilities

• Lead day-to-day mobilization and execution of the Onboarding Transformation.
• Translate strategic vision and the target operating model into a sequenced, integrated implementation roadmap.
• Establish and manage milestones, dependencies, deliverables, risks, decisions and the program critical path.
• Create transparency across scope, ownership, funding, resources and delivery commitments.
• Drive workstreams from definition through implementation, adoption and benefits realization; maintain a consolidated view of progress and surface material issues early.
• Coordinate target operating model design across onboarding, ongoing lifecycle changes and offboarding, including roles, accountabilities, decision rights, governance and handoffs.
• Connect work across Operations, Client Service, Product, Technology, Data, Risk, Compliance and Finance; identify overlaps, gaps and competing priorities and drive resolution.
• Facilitate definition of the initiative North Star, platform boundaries, blueprint, MVP and measurable OKRs.
• Establish practical governance and operating rhythms across workstreams.
• Prepare concise, decision-oriented executive reporting on progress, outcomes, risks, dependencies, investment and resource requirements.
• Lead working sessions and governance forums that produce clear decisions, owners and deadlines; track decisions through implementation and hold workstream leaders accountable.
• Escalate material risks and dependencies with options and recommended actions.
• Coordinate end-to-end process redesign covering client requests, onboarding, account changes and offboarding.
• Partner with business and technology teams on integrated workflow, authoritative client and account data, automation and AI-enabled opportunities.
• Ensure preventative and detective controls are embedded in target processes and supporting technology.
• Coordinate business readiness, migration, adoption and transition to the future-state operating model.
• Define baselines, success measures and transformation OKRs; track measures including onboarding cycle time, handoffs, manual activity, data quality, control effectiveness, client experience and operational efficiency.
• Partner with Finance and workstream leaders to maintain a clear view of investment, capacity and realized benefits.
• Keep the program focused on adoption and sustained business outcomes, not only completion of project milestones.

Benefits

• Retirement savings plan (401K) with company match.
• Insurance coverage including basic life, medical, dental, vision, long-term disability and optional additional coverages.
• Paid time off including vacation, sick leave, short-term disability and family-care responsibilities.
• Access to an Employee Assistance Program.
• Eligibility for annual performance-based incentive awards, subject to stated exclusions and sales-plan terms.
• Eligibility for certain tax-advantaged savings plans.
• Inclusive development opportunities, flexible work-life support, paid volunteer days and employee networks.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive