The successful candidate will prospect and close Business Process Outsourcing (BPO) contracts with national and international companies across a range of vertical markets. This role involves end-to-end responsibility for designing and executing the strategic sales plan for securing new clients, including prospect targeting, engagement, proposal development, negotiation, closing, and post-closing participation in ongoing account management and optimization activities. The position also requires researching and driving business expansion/collaboration opportunities for the customer care market, developing growth and market expansion plans, prospecting for customer care opportunities, identifying strategic niches, and identifying and validating new industry verticals and market opportunities. The goal is to build a predictable pipeline of new business to generate repeatable and profitable revenues through go-to-market plans, targeted campaigns, and various sales channels. The role also involves developing targeted presentations and working closely with the RFP team to ensure high-quality proposals, with full ownership and accountability for the opportunity.
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Job Type
Full-time
Career Level
Executive