Vice President, Production Development

Higginbotham • Los Angeles, CA

6h

About The Position

The Vice President of Production Development acts as a strategic partner to high-profile clients and works directly with the CEO and Managing Directors to help grow and maintain their books of business. The role drives accountability for execution of account strategies through delegation and by empowering account managers and other service team members. The posting lists no supervisory responsibilities.

For existing accounts, the role supports renewals, account service timelines, claims tracking and quality control, marketing strategy, market evaluation, coverage and cross-sell tracking, and client retention initiatives. For new business, the role coordinates marketing efforts and timelines, supports business development across specified industry areas, and helps develop relationships with targeted centers of influence.

The position requires at least 12 years of experience in Property and Casualty insurance placement and/or servicing, advanced technical knowledge of casualty coverages and policy language, and an active General Lines or Property and Casualty license. Proficiency with Microsoft Office applications is required; Applied Epic or a similar account management system is relevant, with Applied Epic preferred.

Requirements

• Minimum of 12 years of experience in Property and Casualty insurance placement and/or servicing.
• Advanced technical knowledge of casualty coverages and policy language.
• Active General Lines or Property and Casualty license required.
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to analyze and solve problems, recognize challenges, explore options, and implement effective solutions in a timely manner.
• Strong attention to detail and ability to complete tasks and projects accurately and thoroughly.
• Clear verbal and written communication skills and ability to engage with various audiences.
• Ability to complete tasks efficiently and manage resources and priorities.
• Ability to collaborate with others and support shared goals.
• Client focus and dedication to understanding and addressing client and stakeholder needs.
• Dependability, including presence and punctuality.
• Creative thinking and openness to suggesting process improvements.
• Organizational skills and ability to prioritize and manage multiple projects simultaneously.
• Adaptability and resilience in a dynamic work environment.
• Ability to lift 25 pounds.
• Repeated use of sight to read documents and computer screens; repeated use of hearing and speech to communicate by telephone and in person; repetitive hand movements such as keyboarding, writing, and 10-key; and walking, bending, sitting, reaching, and stretching in all directions.

Nice To Haves

• Applied Epic experience preferred; knowledge of a similar Account Management System (AMS) is acceptable.

Responsibilities

• Help gather exposure updates and applications for renewals.
• Track and ensure completion of service timeline items.
• Manage the daily task tracker of ongoing follow-up items.
• Verify that renewals are booked and items are issued, including certificates of insurance and auto ID cards.
• Track claims submitted to the claims department and assist with quality control.
• Assist with marketing strategy for renewals.
• Help evaluate incumbent and alternative markets.
• Track account details, including coverage in place, coverage opportunities, and cross-sell data.
• Track client retention initiatives, including events, birthday emails, and gifts.
• Help coordinate new-business marketing efforts, including documents to marketers, underwriting conversations, and coverage review.
• Assist with efforts to drive new business in areas including Private Equity, Franchise, Habitational, Public Sector, Real Estate, and program development.
• Ensure a marketing timeline is established and submitted to the Day 2 team.
• Help further relationships with targeted centers of influence.
• Drive accountability for executing account strategies by delegating tasks and empowering account managers and other service team members.
• Work directly with the CEO and Managing Directors to help grow and maintain their books of business.

Benefits

• Medical, dental, vision, and prescription drug coverage.
• 401(k).
• Equity incentive plan.
• Multiple supplemental benefits for physical, emotional, and financial wellbeing.
• Employee Wellness Program.
• Company-paid holidays and PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed