Vice President, Product – Judi Care

Judi Health•Charlotte, NC

3d•Remote

About The Position

Judi Health is seeking a Vice President of Product Management for Judi Care to lead the strategy, business performance, product portfolio, and Product Management organization for its medical, dental, and vision solutions. The role serves as the business owner for Judi Care, with accountability for product strategy, multi-year business plans, portfolio investment decisions, roadmap execution, commercialization, and P&L outcomes. The leader will identify and scale opportunities to use AI, automation, and data to modernize healthcare benefits administration, improve member and client experiences, and strengthen operating performance. The Vice President will own Judi Care’s product portfolio from market opportunity and business planning through discovery, investment, development, launch, commercialization, adoption, and optimization. Responsibilities include setting product vision and roadmap; building business plans and investment cases; establishing outcome-based goals and financial reporting; making portfolio and resource-allocation decisions; and ensuring that product investments yield measurable customer, commercial, operational, and financial results. The role will define and execute an AI-first product strategy, moving promising capabilities into secure, scalable, production-grade offerings. It will partner across Engineering, Data, Clinical, Operations, Security, Legal, Compliance, Finance, Commercial, and other teams to assess opportunities, manage risk, and deliver value. The Vice President will also lead and develop Product Management leaders and teams, build strong cross-functional and commercial alignment, engage with customers and external stakeholders, and advise executive leadership on product strategy, AI, market opportunities, portfolio economics, and growth. The position is remote in the U.S. or based in New York, Denver, or Charlotte, and requires approximately 10% travel as needed. The anticipated base salary range is $241,440–$301,800 USD for each listed location; actual pay depends on factors including experience, knowledge, skills, and job location.

Requirements

Bachelor's degree required.
10+ years of progressive Product Management experience, including significant leadership responsibility in healthcare technology, health insurance, benefits administration, payer technology, or a related healthcare environment.
5+ years of experience leading Product Management teams and leaders, with demonstrated success attracting, developing, and retaining high-performing talent.
Proven track record building, launching, commercializing, and scaling complex healthcare technology products.
Deep understanding of at least one of the following: medical benefits administration, medical claims adjudication, health plan or TPA operations, eligibility and enrollment, benefits configuration, claims editing or payment integrity, care management or care navigation, provider workflows, Medicare or Medicaid, or adjacent payer technologies.
Demonstrated experience developing business plans and investment cases for new products, including market sizing, competitive analysis, pricing, revenue opportunity, cost structure, investment requirements, go-to-market strategy, and expected financial returns.
Demonstrated ownership of a product-level P&L or meaningful accountability for revenue, margin, operating costs, or other financial outcomes.
Experience translating product strategy into a focused roadmap that delivers measurable customer and business results.
Experience identifying, building, or deploying AI, automation, and data-driven capabilities that produced measurable customer, operational, or financial impact.
Strong commercial and financial acumen, including the ability to connect product decisions to pricing, revenue growth, unit economics, profitability, and enterprise value.
Strong quantitative orientation and experience using product, customer, market, operational, and financial data to guide investment and prioritization decisions.
Strong command of modern product management practices, product discovery, portfolio management, Agile delivery, and product operating models.
Exceptional written and verbal communication skills, including the ability to develop compelling business plans and present complex recommendations to senior executives, customers, and strategic stakeholders.
Demonstrated ability to influence organizational strategy, resolve competing priorities, and create alignment across complex cross-functional environments.
Ability to move between long-term strategy, business planning, portfolio decisions, and detailed execution.
Willingness to travel approximately 10% as needed.

Nice To Haves

Advanced degree in business, healthcare, technology, or a related field.

Responsibilities

Define and execute the long-term product vision, strategy, and roadmap for Judi Care in alignment with company objectives, customer needs, competition, and market opportunities.
Own Judi Care portfolio business performance, including revenue, profitability, adoption, retention, customer satisfaction, and other P&L drivers.
Develop and maintain multi-year business plans for Judi Care and its product lines, including market opportunity, value proposition, competitive positioning, pricing, business model, revenue potential, costs, investment needs, go-to-market strategy, financial projections, risks, milestones, and success metrics.
Build business cases for new products, strategic partnerships, acquisitions, and major portfolio investments.
Partner with Finance, Commercial, Operations, Engineering, and executive leadership to establish financial targets and make investment and resource-allocation decisions.
Establish OKRs, KPIs, and product performance measures linking investments to revenue growth, margin improvement, customer outcomes, operational efficiency, and enterprise value.
Evaluate portfolio performance and recommend accelerating, repositioning, or stopping investments based on strategic fit, customer impact, and economic return.
Advise executive leadership on portfolio tradeoffs, investment priorities, growth opportunities, and business risks.
Define and execute an AI-first product strategy across medical benefits administration, claims processing, benefit configuration, care navigation, provider workflows, member support, and internal operations.
Identify and assess generative AI, agentic workflow, predictive analytics, machine learning, and automation opportunities, and partner with relevant teams to bring suitable capabilities into secure, scalable production.
Build AI investment cases and establish measures for quality, accuracy, adoption, productivity, customer experience, financial return, and operational impact.
Ensure responsible AI development and deployment, with appropriate attention to security, privacy, compliance, explainability, human oversight, and clinical or operational risk.
Evaluate build, buy, and partnership opportunities based on economics, speed, scalability, differentiation, and long-term value.
Own the end-to-end Judi Care product portfolio, from opportunity identification and planning through development, launch, commercialization, adoption, and optimization.
Translate company strategy and business plans into a focused, sequenced roadmap with clear customer, operational, product, and financial outcomes.
Make prioritization and investment tradeoffs across growth opportunities, customer commitments, AI and automation, platform capabilities, regulation, operations, and technical investments.
Ensure major product investments have a defined customer problem, business case, accountable owner, expected outcome, delivery plan, and measurement approach.
Partner with Engineering and Design to deliver scalable, secure, compliant, reliable, and differentiated products.
Establish disciplined discovery, prioritization, planning, and performance-management practices, and maintain executive visibility into portfolio investment, delivery, performance, financial impact, risks, and tradeoffs.
Lead, mentor, and develop Product Management leaders and managers; build a high-performing organization and a culture of business ownership, customer focus, accountability, innovation, sound judgment, and measurable outcomes.
Establish clear roles, decision rights, operating rhythms, governance, and prioritization frameworks across the Product organization.
Build organizational capability through coaching, talent development, succession planning, and attracting, developing, and retaining Product Management talent.
Partner with Design leadership to create effective experiences for members, clients, providers, and internal users.
Collaborate with Engineering, Design, Clinical Operations, Business Operations, Customer Success, Sales, Marketing, Analytics, Finance, Legal, Compliance, and executive leadership.
Build relationships with clients, members, providers, and internal users to understand needs and translate insights into product and business priorities.
Partner with Sales and Customer Success on strategic sales opportunities, demonstrations, RFPs, client engagements, renewals, and expansion opportunities.
Align product strategy, commercial strategy, operational readiness, and go-to-market execution; support pricing, packaging, positioning, and commercialization decisions.
Serve as a senior product and business representative with customers, prospects, partners, and other external stakeholders, and as a trusted advisor to executive leadership.
Develop product performance dashboards and executive reporting covering product health, adoption, commercial performance, operational impact, financial outcomes, and strategic progress.
Partner with Finance on product-level financial reporting and visibility into revenue, costs, margins, unit economics, and return on investment.
Ensure products meet standards for quality, scalability, security, privacy, regulatory compliance, reliability, and customer satisfaction.
Establish mechanisms to identify and resolve product performance issues, customer pain points, adoption barriers, and operational inefficiencies.
Improve Product Management effectiveness and predictability while preserving sound judgment, speed, and accountability.
Support enterprise-wide strategic initiatives and contribute to Judi Health's growth, operating performance, and long-term company value.
Travel approximately 10% as needed to collaborate with clients, stakeholders, partners, and team members.
Adhere to the Judi Health Code of Conduct, including reporting non-compliance.