Product Designer, Vice President

JPMorgan Chase & Co. • New York, NY

3d • $142,500 - $205,000

About The Position

As a Vice President Experience Designer in Digital Markets within the Commercial and Investment Bank, you will shape user experience across products and services by leading strategically important design initiatives. You will apply design and research practices to develop solutions that align business requirements with user needs. The role serves as a subject matter expert who collaborates with cross-functional teams, guides and mentors junior designers, and promotes inclusive and accessible design. You will help deliver user-friendly experiences for institutional banking clients and contribute to a growing global design community. Applicants may be considered for multiple roles.

Requirements

• At least 5 years of experience or equivalent expertise in user experience design or similar roles.
• Experience delivering design solutions in complex business domains and collaborating effectively with product, development, business, and technology teams.
• Ability to seek improvement opportunities, receive feedback and critique, and build on others' ideas.
• Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences.
• Ability to create visual representations of user journeys, such as storyboards, wireframes, and prototypes.

Nice To Haves

• Design leadership or managerial experience.
• Advanced technical literacy, including understanding client-side technologies, APIs, microservices, and technology-stack components and their impact on user experience.

Responsibilities

• Design and deliver engaging, user-centered experiences for B2B applications used by institutional banking clients.
• Help grow and foster a high-performance design team by overseeing implementation of standards across product suites and championing Design.
• Use an iterative design approach, incorporating user feedback and insights to continuously improve the user experience.
• Participate in design strategy, product definition, and roadmap planning with product, design, and technology partners.
• Analyze market trends, gather user research feedback, and use data insights to inform design decisions and optimize experiences across platforms and channels.
• Guide and mentor junior designers and foster inclusive and accessible design practices.

Benefits

• Competitive total rewards package, including base salary; eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed