Vice President of Technology

WorldVia•Roswell, GA

7h•Remote

About The Position

The Vice President of Technology leads WorldVia’s technology organization, including software engineering, travel technology, IT and network infrastructure, information security, project delivery, and AI workflow automation. Reporting to the CEO, this role translates the company’s technology direction and product roadmap into working systems and is accountable for building the technology team, delivering work, and operating systems day to day. The VP directly manages the software engineering team while growing the organization and oversees systems used by independent travel advisors and WorldVia staff, including WorldVia’s One platform, worldvia.com, advisor booking tools, travel-system integrations, and third-party systems. The role sets technology strategy and organizational growth plans, manages engineering delivery and architecture, and partners with the CEO and Product Management to turn product plans into delivery schedules and measurable outcomes. It leads adoption of AI in software development and business workflows, overseeing automation opportunities, implementation, adoption, and results tracking. The VP also oversees travel technology platforms and integrations, IT operations, infrastructure, Microsoft 365 administration, access management, and the information security program. The position manages technology budgets, vendors, contracts, and investment priorities, and ensures systems are reliable, scalable, secure, and aligned with business continuity objectives. This is a remote position with travel of up to 20% for company meetings, team collaboration, training, conferences, industry events, and other business activities.

Requirements

12+ years in software engineering or technology leadership.
5+ years leading teams of 10 or more people, with managers among direct reports.
Experience leading technology at a company of roughly 50 to 500 employees, covering product engineering and IT/infrastructure.
A record of hiring and developing engineers and technical managers and growing a team while keeping delivery on schedule.
Experience managing technology budgets, vendor portfolios, and investment prioritization decisions.
Hands-on experience running an engineering team on an agentic development lifecycle, using AI coding agents across planning, coding, review, and testing with human review and approval steps, and leading AI-driven workflow redesign in business operations with measured results.
Experience putting AI or automation tools into use in business operations.
Hands-on technical depth to review architecture and code, judge engineering tradeoffs, and step into delivery when needed.
Experience building and running B2B platforms that depend on many third-party integrations.
Working knowledge of information security and data protection practices.
Proven success partnering with executive teams and influencing company strategy through technology planning and execution.
Strong written and verbal communication skills, including the ability to explain technical tradeoffs to non-technical leaders, staff, and partners.

Nice To Haves

Marketplace or membership-based software experience.
Travel-industry technology experience, such as GDS systems (Sabre, Travelport, etc.), supplier APIs, booking engines, or host agency or OTA platforms; strongly preferred.

Responsibilities

Lead the technology organization across software engineering, travel technology, IT infrastructure, information security, project delivery, and AI workflow automation.
Plan organizational growth, structure, leadership needs, and hiring across engineering, infrastructure, and technology operations.
Build and report on a technology scorecard covering delivery performance, system reliability, security, and cost management.
Develop and maintain a technology strategy aligned with company growth, operational scalability, and revenue goals.
Directly manage the software engineering team, set priorities, review architecture and code, and hold the team accountable for delivery commitments until additional engineering leadership is added.
Partner with the CEO and Product Management to translate the product roadmap into delivery plans, estimates, release schedules, and measurable outcomes.
Own technical architecture and key technology decisions, including platform strategy and build-versus-buy evaluations for advisor-facing tools, WorldVia.com, and internal systems.
Lead company-wide AI adoption, including an AI-native development lifecycle in which agents support planning, coding, testing, code review, and deployment under engineer oversight.
Partner with department leaders to redesign workflows using AI and measure efficiency, cost, quality, and scalability improvements.
Oversee the AI workflow and automation program, identifying opportunities and driving implementation, adoption, and results tracking across departments.
Oversee travel technology platforms and integrations, including GDS systems, supplier connections, booking tools, advisor technology, and mid-office systems.
Ensure technology platforms support advisor and employee experiences, business growth, and operational efficiency.
Own IT operations, network infrastructure, Microsoft 365 administration, access management, and technology operations.
Lead information security, including policies, risk management, incident response, vendor security reviews, and security best practices.
Ensure systems are reliable, scalable, secure, and aligned with business continuity objectives.
Manage the technology budget, vendor relationships, contracts, and technology investments.
Evaluate and prioritize technology spending to maximize business value, operational effectiveness, and long-term scalability.