Vice President of Revenue Operations
About The Position
Kharon is seeking a full-time Vice President of Revenue Operations to drive revenue growth through efficiency and accountability. Reporting directly to the Head of Sales, this role collaborates with Sales, Marketing, and Customer Success as a key member of the global go-to-market team. The position is hybrid and requires frequent in-office attendance at one of Kharon’s hubs in Denver, Los Angeles, Washington, D.C., or New York City. The Vice President will help build and maintain Kharon’s revenue technology stack, design processes, and develop insights that enable revenue teams to meet their targets. The role uses analytics to evaluate campaign effectiveness, conversion and retention, identify inefficiencies, and recommend improvements that increase return on investment and team effectiveness. The successful candidate will bring substantial revenue operations experience, a deep understanding of sales and marketing strategies, and a record of contributing to or independently driving revenue growth.
Requirements
- At least 5 years of experience in Revenue Operations, as described in the role overview.
- 5–7 years of experience developing and administering a Salesforce instance.
- 3–5 years of experience with HubSpot, including workflows, deal cycle management, customer journey management, reporting, and dashboards.
- 3–5 years of experience using Tableau for data analysis and dashboard development.
- Experience writing SQL queries to prepare data for analysis.
- Experience assessing Salesforce data architecture to ensure reporting capabilities are viable.
- Proven experience supporting a B2B Revenue Operations, Sales, or client services team in enterprise data or fintech.
- Deep understanding of sales and marketing strategies.
- A track record of contributing to or independently driving revenue growth.
Nice To Haves
- Salesforce Administrator Certification.
- Certification in a major platform such as Salesforce, HubSpot, Tableau, GA4, NetSuite, or Celigo.
- Experience with a major implementation, system refresh, or overhaul.
Responsibilities
- Manage the day-to-day operational systems of the revenue teams, including Sales, Marketing, and Customer Success.
- Facilitate interdepartmental communication and collaboration to ensure operational efficiency.
- Translate Kharon’s business objectives into an effective revenue operations strategy, monitor its implementation, and adjust it based on performance and market trends.
- Hire, train, and develop revenue operations team members.
- Analyze sales data to identify trends, patterns, and opportunities for growth.
- Develop data-informed strategies for expanding into new markets or regions.
- Share ownership of the revenue operations technology stack, leading system integration, setup, documentation, and maintenance as a system administrator.
- Collaborate with Sales and Marketing on lead generation, attribution, conversion, and retention strategies.
- Identify issues affecting operational efficiency or strategic alignment, including those involving productivity insights, lead-to-sales analysis, revenue analysis, and cohort analysis.
- Serve as the subject matter expert on inbound and outbound routing, scoring, nurturing, and customer health.
- Prepare data reporting on campaign effectiveness, including conversion and retention rates.
- Evaluate processes, programs, and tools; identify inefficiencies and recommend improvements.
Benefits
- Fully sponsored medical, dental, and vision insurance.
- Flexible spending account for medical and dependent care.
- Long-term disability coverage.
- 401(k) and Roth plans with matching and immediate vesting.
- Flexible paid time off.
- 11 paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
