Vice President Operations Emergency Hospital Med

HCA Healthcare•Brentwood, TN
•Onsite

About The Position

The Vice President of Operations (VPO) provides operational support for HCA Healthcare’s Emergency and Hospital Based Services service line. The role ensures consistent execution of service-line strategic plans and financial performance across divisions, working closely with operational and financial leaders to advance efficiency and growth while maintaining high standards of patient care. The position is based in Nashville, Tennessee. The VPO leads operational and physician leaders, oversees locums needs and placements, manages financial performance, and develops strategies for revenue growth and cost control. The role also supports new program implementations and acquisitions, assesses growth opportunities, and reports on market, financial, and operational performance to senior leadership.

Requirements

  • 15 or more years of progressive experience in healthcare management, focused on physician practice management or multisite healthcare operations.
  • Experience in Emergency and Hospital Based Medicine.
  • Bachelor’s degree in business administration, healthcare administration, or a related field.
  • Proven success in a leadership role managing large teams and complex projects.
  • Strong business acumen and financial management skills.
  • Deep understanding of healthcare operations, billing practices, and managed care models.
  • Excellent communication, interpersonal, and presentation skills, including the ability to communicate openly, sincerely, and credibly.
  • Ability to lead, motivate, and develop high-performing teams.
  • Strategic thinking, problem-solving, and decision-making abilities.
  • Strong analytical skills, including the ability to identify trends, interpret data, and produce actionable insights.
  • Ability to work effectively in a matrixed organization and collaborate with cross-functional teams and stakeholders at all levels.
  • Commitment to employee development through exposure, experiences, and feedback.

Nice To Haves

  • Master’s degree in healthcare administration, business administration, or a related field.
  • Experience in a high-growth, fast-paced environment.
  • Six Sigma certification.

Responsibilities

  • Align operations across divisions with service-line strategy, including daily operations, efficiency, quality, and compliance with company policies and industry regulations.
  • Oversee locums needs and placements, and coordinate with HWS to align business strategy and outcomes.
  • Manage financial performance, including budget development, expense monitoring, and revenue growth strategies related to locums use and incentive pay.
  • Build and maintain stakeholder relationships, addressing stakeholder needs and satisfaction.
  • Direct and lead operational and physician leaders, fostering a positive and accountable work environment.
  • Identify and pursue growth opportunities, and prepare pro formas for acquisitions and organic expansion.
  • Coordinate with recruiting teams to conduct market analyses, assess the competitive landscape, identify trends, and inform strategic decisions.
  • Develop and champion operational processes that improve efficiency, reduce costs, and enhance service delivery across the service line.
  • Collaborate and coordinate with internal and external provider recruitment teams.
  • Oversee APP offer-letter processes and execution for new APPs.
  • Participate on the Labor Management team to improve clinical performance and manage clinical expenses.
  • Develop and present reports on market performance, financial results, and operational metrics to senior leadership.
  • Stay informed about industry best practices, regulatory changes, and emerging healthcare trends.
  • Analyze current operational processes and identify opportunities for improvement and optimization.
  • Develop and implement key performance indicators to track operational efficiency and effectiveness.
  • Implement new programs and support acquisitions of new Emergency Medicine and Hospital Medicine programs within HCA’s footprint.

Benefits

  • Comprehensive medical coverage, including prescription drug and behavioral health coverage, free telemedicine, and free AirMed medical transportation.
  • Dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, and pet insurance.
  • Free counseling and resources for emotional, physical, and financial wellbeing.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan with a 10% discount on HCA Healthcare stock.
  • Fertility and family-building benefits and adoption assistance.
  • Referral services for child, elder, and pet care, home and auto repair, event planning, and other services.
  • Consumer discounts through Abenity and Consumer Discounts.
  • Retirement readiness and rollover assistance services, and preferred banking partnerships.
  • Education assistance, including tuition, student loan, certification support, and dependent scholarships.
  • Colleague recognition program.
  • Time Away From Work Program, including paid time off, paid family leave, disability coverage, and leaves of absence.
  • Employee Health Assistance Fund offering free employee-only coverage to eligible full-time and part-time colleagues based on income.
  • Continuing education and career advancement opportunities.
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