Vice President of Operations

Florida YMCA Careers•Naples, FL

3d•$100,000 - $130,000•Onsite

About The Position

The YMCA of Collier County Vice President of Operations provides executive leadership and hands-on oversight of two Collier County branches and associated youth, program, and community outreach operations. Reporting directly to the CEO, this leader is accountable for daily operational performance, financial stewardship, high-quality programs, membership growth, staff and volunteer development, facilities, and community relationships. As a member of the executive leadership team, the VP advances organizational strategy while remaining actively engaged with branch teams, members, and community partners. The role requires onsite presence at Collier County locations, with flexibility to support branch operating hours, community events, and urgent facility or operational needs. The VP works across office, program, and facility environments, manages competing priorities, responds to emergencies, and completes required YMCA safety, child abuse prevention, bloodborne pathogens, and other assigned training. The YMCA is an equal opportunity employer and is committed to accessibility, inclusion, and reasonable accommodations in accordance with applicable law.

Requirements

Eight or more years of progressively responsible management experience, preferably in a YMCA or other nonprofit or community-serving organization.
Demonstrated ability to lead hands-on multi-site operations, supervise and develop teams, oversee programs, and manage operating budgets and financial performance.
Experience recruiting, engaging, and developing volunteers and community leaders, including supporting boards or advisory groups.
Ability to lead annual fundraising campaigns and build productive donor and community partnerships.
Strong written, verbal, presentation, interpersonal, and problem-solving skills, and ability to work effectively with people from diverse backgrounds.
Valid driver’s license, ability to meet YMCA driving criteria, and ability to travel within the service area as needed.
Employment is contingent upon successful completion of required Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse.
Ability to manage competing priorities, respond to emergencies, and work in office, program, and facility environments.
Commitment to accessibility, inclusion, and reasonable accommodations in accordance with applicable law.

Nice To Haves

Bachelor’s degree in human services, social services, education, business, or a related field, or an equivalent combination of education and experience.
YMCA Multi-Team Leader or Organizational Leader certification.
CPR and First Aid certification may be required based on assignment.

Responsibilities

Direct and administer daily operations of both branches and assigned program sites, ensuring consistent service, effective staffing, operational procedures, and achievement of performance goals.
Lead the planning, implementation, evaluation, and continuous improvement of high-quality programs and services that respond to community needs and maximize use of available facilities.
Recruit, hire, supervise, coach, evaluate, and develop branch and departmental leaders, staff, and volunteers; build accountability, succession readiness, and a positive, inclusive workplace culture.
Develop, administer, and monitor branch and program operating budgets; manage expenses and revenue, recommend corrective action, and meet or exceed approved financial targets.
Drive membership acquisition, engagement, retention, and satisfaction; respond to member and participant concerns and support a consistent, welcoming service experience.
Lead financial development efforts, including annual campaign performance, donor engagement, and collaboration with staff and volunteers to advance philanthropic goals.
In partnership with branch leadership, develop and engage diverse Branch Community Boards and other volunteers in support of the YMCA mission and strategic priorities.
Represent and promote the YMCA throughout Collier County; build effective relationships with community organizations, businesses, governmental entities, and other partners.
Ensure child protection practices, reporting expectations, staff conduct standards, and applicable laws, licensing requirements, and association policies are consistently followed.
Ensure safe, clean, well-maintained facilities, grounds, and equipment; coordinate preventive maintenance and respond to operational or facility emergencies.
Implement association strategic priorities and annual operating plans; assess program and branch results and provide timely direction, follow-up, and accountability.
Partner with marketing and program leadership to communicate the YMCA mission, programs, impact, and community benefit; support effective local outreach.
Serve on the executive leadership team, lead assigned association-wide initiatives, and collaborate across departments to advance organizational objectives.
Model YMCA values, ethical conduct, sound judgment, innovation, and respectful relationships in interactions with staff, volunteers, members, and community stakeholders.
Adhere to youth-boundary policies; attend annual abuse risk management training; follow high-risk activity and youth-supervision procedures; report suspicious or inappropriate behavior and policy violations; follow mandated abuse reporting requirements; ensure youth and participants are properly checked in and out; and ensure only authorized adults enter the workspace.
Perform other duties as assigned.