Vice President of Operations Hospice

Enhabit Home Health & Hospice•Dallas, TX

19d

About The Position

The Vice President of Operations Hospice oversees the day-to-day operations of branch services, personnel performance, and office management. The role ensures branches continually meet federal, state, and local laws and regulations regarding certification and licensure, and supports company strategic initiatives and successful service execution. The position monitors operational, financial, and clinical results across a territory, supports branch leadership, and ensures compliance, quality improvement, billing, budget, and audit activities are managed in accordance with company policies and applicable regulations. The role must be able to assume the administrator role and meet applicable state requirements.

Requirements

Bachelor’s degree from an accredited nursing school, or a bachelor’s degree in business or health care.
Demonstrated experience in health service administration, including at least five years in a supervisory or administrative capacity.
At least five years of demonstrated direct management experience for a large, multiple-site Medicare-certified home health or hospice organization.
Demonstrated knowledge and understanding of federal, state, and local laws and regulatory guidelines governing home health or hospice operations.
Must not have been employed in the last year as an administrator with another operation at the time an enforcement action was taken against that business, as further described in company compliance policies.
Intermediate demonstrated technology skills.
Must be able to assume the role of administrator, including applicable state requirements.
Possess a valid state driver license.
Maintain automobile liability insurance as required by law.
Be able to obtain licensure in each state within the assigned territory.
Connecticut: Must meet one of the listed state administrator qualification pathways: specified master’s or bachelor’s degree and applicable nursing license and supervisory or administrative experience; a Connecticut-licensed physician with at least one year of relevant supervisory or administrative experience; or qualifying historical employment as a home health care agency administrator. Must be administrator for only one agency.
Florida: Must be administrator for only one agency, or manage up to five agencies located within one agency geographic service area or within immediate contiguous counties and having identical controlling interest.
Louisiana: Must be a licensed physician, licensed registered nurse, master’s-level social worker, or college graduate with a bachelor’s degree, and have three years of management experience in health care service delivery. A stated exemption applies to certain administrators employed by a licensed Louisiana hospice as of December 20, 1998, subject to the described continuing-employment conditions.
Maryland: Must have education in health services or administration, evidenced by being a physician, registered nurse, or college graduate with a bachelor’s degree in a health-related field, and at least one year of supervisory experience in hospital, home health, or public health program management.
Massachusetts: Must have two years of relevant experience in health care, human services, or related fields, including at least one year of supervisory or administrative experience.
Oklahoma: Must possess an Oklahoma administrator license and complete eight continuing education units per year.
Texas: Must comply with Texas state regulation 97.259 a-g, including 24 hours of training in the first 12 months for a first-time administrator, and document completion of at least 12 clock hours per year at a health administration seminar or through an approved provider.

Responsibilities

Review statistical data and performance markers to evaluate productivity, cost analysis, and quality care delivery across the territory, ensuring alignment with company policies and procedures.
Use company tools to monitor branch and provider financial, operational, and clinical outcomes against each branch budget, and ensure EBITDA is met.
Identify negative trends and collaborate with branch leadership and audit teams to develop and implement improvement plans.
Oversee expenses within the territory.
Ensure billing, corrections, and denials are completed, reviewed, and responded to promptly, minimize outstanding claims, and assist with identifying billing delays as needed.
Assist branch leadership with initiating and managing contractual relationships.
Oversee quality improvement issues and resolutions.
Ensure branch administrators are assigned at all times to meet regulatory requirements.
Ensure clinical, human resource, operations, and compliance audits are completed on time, and that corrective action plans are implemented and completed.
Complete all other duties as assigned.