Vice President, Managed Accounts & Inside Sales

NuCO2•Stuart, FL

About The Position

Reporting to the SVP Sales & Growth, the VP of Managed Accounts & Inside Sales will be responsible for National Accounts, Strategic Accounts and Price Optimization. ESSENTIAL DUTIES AND RESPONSIBILITIES: Execute safety, business, growth, and customer experience objectives through the alignment of departmental strategy, key performance indicators, and performance management Develop and document the company’s managed accounts strategy including revenue growth, contract optimization, product penetration, stewardship planning, and customer retention Ensure that all customer agreements for managed account customer portfolio are kept current and that renewal agreements are negotiated according to NuCO2’s legal and commercial standards Drive team performance and accountability to exceed assigned departments’ minimum performance expectations – which are linked to the company’s financial plan Act as the escalation point for internal and external customer issues and facilitate appropriate response in a timely manner while communicating effectively, professionally, and promptly Train and coach direct reports to achieve departmental goals and to provide effective leadership and performance management to all department employees Provide accurate and timely retention, revenue, renewal, booking, activation, and acquisition forecasts on a monthly and quarterly basis Lead complex negotiations across a broad spectrum of issues and cover multiple call points within the company and customer organizations Directly manage a portfolio of high-profile national account customers. Develop and implement pricing strategies QUALIFICATIONS: Bachelor’s degree in business or related field Minimum of 5 years’ experience managing large national customers Creative and skilled sales leader who has experience in business-to-business sales, preferably in the food service and hospitality industry Excellent recruiter & team builder with a documented track record of strong hiring decisions, identifying talent, and maximizing the potential of a diverse team Ability to read, write, analyze, and interpret customer contracts Results oriented sales leader with a proven record of exceeding sales targets, who possesses strong work ethic, excellent selling, negotiation, communication, and problem-solving skills Well-developed financial acumen to effectively guide/influence investment and expenditure decisions between company and customers Strong problem solving, analytical, planning, and organizational skills Excellent verbal, written and presentation skills to effectively present information and respond to questions from customers, managers, and groups of employees Ability to travel as required (up to 25% of the time) Ability to lead and motivate other NuCO2 associates in achieving key objectives NuCO2 provides competitive pay and an exceptional benefits package, including health, dental, disability, and life insurance; paid holidays and vacation; a 401(k)-retirement plan; employee discounts; and opportunities for educational and professional development. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Requirements

Bachelor’s degree in business or related field
Minimum of 5 years’ experience managing large national customers
Creative and skilled sales leader who has experience in business-to-business sales, preferably in the food service and hospitality industry
Excellent recruiter & team builder with a documented track record of strong hiring decisions, identifying talent, and maximizing the potential of a diverse team
Ability to read, write, analyze, and interpret customer contracts
Results oriented sales leader with a proven record of exceeding sales targets, who possesses strong work ethic, excellent selling, negotiation, communication, and problem-solving skills
Well-developed financial acumen to effectively guide/influence investment and expenditure decisions between company and customers
Strong problem solving, analytical, planning, and organizational skills
Excellent verbal, written and presentation skills to effectively present information and respond to questions from customers, managers, and groups of employees
Ability to travel as required (up to 25% of the time)
Ability to lead and motivate other NuCO2 associates in achieving key objectives

Responsibilities

Execute safety, business, growth, and customer experience objectives through the alignment of departmental strategy, key performance indicators, and performance management
Develop and document the company’s managed accounts strategy including revenue growth, contract optimization, product penetration, stewardship planning, and customer retention
Ensure that all customer agreements for managed account customer portfolio are kept current and that renewal agreements are negotiated according to NuCO2’s legal and commercial standards
Drive team performance and accountability to exceed assigned departments’ minimum performance expectations – which are linked to the company’s financial plan
Act as the escalation point for internal and external customer issues and facilitate appropriate response in a timely manner while communicating effectively, professionally, and promptly
Train and coach direct reports to achieve departmental goals and to provide effective leadership and performance management to all department employees
Provide accurate and timely retention, revenue, renewal, booking, activation, and acquisition forecasts on a monthly and quarterly basis
Lead complex negotiations across a broad spectrum of issues and cover multiple call points within the company and customer organizations
Directly manage a portfolio of high-profile national account customers.
Develop and implement pricing strategies