Vice President, Infrastructure & Operations

SRS Distribution•McKinney, TX

2d•Hybrid

About The Position

The Vice President of Infrastructure & Operations (VP I&O) sets the strategic direction and oversees operational excellence for the organization’s cloud infrastructure ecosystem. The role delivers reliable infrastructure services to business customers and a high-quality end-user experience to associates, while maintaining security, performance, regulatory compliance, resilience, and enterprise risk controls. It spans Azure and other cloud environments, Microsoft 365, cloud networking, end-user computing, infrastructure operations, and related technologies. As a strategic executive, the VP I&O positions infrastructure as an enabler of business objectives, digital transformation, and AI adoption. The role leads infrastructure automation, application migration, cloud optimization, cost management, IT service management, and continuous improvement. It also manages the I&O budget, sourcing strategy, vendor relationships, and workforce development, and builds executive-level alignment between infrastructure decisions and business value, risk reduction, and operational resilience. The VP reports to the Chief Information Officer and directly supervises senior leaders responsible for cloud operations, network architecture, infrastructure security, application migration, service desk, infrastructure operations, end-user experience, and vendor management. Travel domestically and internationally may be required. The role supports a hybrid work model, combining office engagements at the corporate headquarters with remote work. It operates in a fast-paced environment with shifting priorities and requires a decisive, deadline-driven approach. Work is primarily office-based and involves frequent communication, extended periods sitting and using a computer, and occasional light lifting or carrying. Reasonable accommodations are available. The position is based at SRS Distribution in McKinney, Texas. Compensation includes competitive weekly or bi-weekly pay and discretionary bonuses. Benefits are subject to eligibility.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field.
At least 15 years of progressive experience in cloud infrastructure management, including at least 10 years in a senior leadership capacity overseeing complex cloud environments in a large enterprise setting.
Extensive senior leadership experience in cloud infrastructure operations within a complex, global organization.
Demonstrated expertise managing cloud environments, including Azure or Google Cloud Platform (GCP), and optimizing cloud networking architecture using technologies such as Zscaler.
Comprehensive understanding of cloud security frameworks, compliance requirements, and risk management principles.
Strong proficiency in application migration strategies, cost optimization, and cloud governance best practices.
Leadership experience with Azure Active Directory, Office 365, SharePoint, Teams, IAM solutions, and MFA administration.
Familiarity with distributed branch SD-WAN networks and WiFi capabilities.
Ability to translate enterprise strategy into infrastructure roadmaps, align technical decisions with business priorities, and communicate infrastructure value in business and risk terms.
Exceptional leadership, communication, and stakeholder management skills, including the ability to build consensus and inspire teams.
Knowledge of cloud networking architecture and infrastructure-as-code techniques, including Terraform, Ansible, and Kubernetes.
Understanding of IAM and collaboration services, including Azure AD, Office 365, and Okta, and ability to implement role-based access strategies.
Strong analytical, complex problem-solving, and decision-making skills for cloud infrastructure, connectivity, and performance challenges.

Nice To Haves

Master’s degree in Business Administration, Information Technology, Computer Science, or a related discipline.
Certifications such as AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect, Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), Microsoft Certified: Azure Solutions Architect Expert, or ITIL certification.
Proven experience leading digital transformation initiatives involving cloud adoption and modernization with measurable improvements in efficiency and agility.
Knowledge of AI, machine learning, and edge computing and experience incorporating these technologies into cloud infrastructure strategies.
Demonstrated success fostering a DevOps culture in a large, diverse team.
Expertise in enterprise disaster recovery planning and business continuity management.
Strong financial acumen and experience with budgeting, forecasting, and financial management for large-scale cloud infrastructure projects.
Experience negotiating and managing complex vendor agreements and developing long-term partnerships.
Ability to explain complex technical concepts to non-technical stakeholders and support executive decision-making.
Global perspective and experience managing infrastructure across multiple geographies.
Master’s degree preferred.

Responsibilities

Set the strategic direction and ensure operational excellence for the organization’s cloud infrastructure ecosystem.
Introduce infrastructure and operations capabilities that improve competitive capabilities and employee productivity.
Define, develop, and manage an integrated IT Service Management (ITSM) landscape using best-practice processes and AI-enabled tools to improve user experience.
Align I&O strategies with the organization’s environmental, growth, and governance goals.
Develop and control the annual I&O budget in line with enterprise and IT objectives; foster continuous cost optimization.
Collaborate with the Chief Information Security Officer to align I&O with the organization’s security strategy.
Develop the I&O sourcing strategy and provide executive oversight of vendor and partner relationships.
Improve I&O maturity, efficiency, innovation, and collaboration through approaches such as Agile, DevOps, platform, and product models.
Lead programmatic service improvement initiatives, measure their impact, and communicate results.
Establish and uphold cloud security frameworks, maintain regulatory compliance, and address security threats to protect sensitive data and intellectual property.
Negotiate vendor contracts and cultivate partnerships that strengthen infrastructure capabilities and operational excellence.
Build a high-performance infrastructure and operations culture that supports collaboration, innovation, and continuous improvement.
Adopt AI capabilities across I&O, including end-user experience, IT operations, ITSM, and the service desk.
Align infrastructure roadmaps with digital transformation priorities, including AI and GenAI adoption, cloud optimization, and regulatory requirements.
Build credibility with executive leadership through execution, transparent communication, and clear links between infrastructure decisions, business value, risk reduction, and resilience.
Integrate observability and resilience governance, ensuring investments improve detection, diagnosis, incident recovery, and service availability.
Develop a future-ready workforce through AI-driven automation, cross-skilling, and scalable resourcing.
Direct application migration and cloud adoption initiatives while maintaining operational continuity.
Lead cloud cost optimization, resource rightsizing, and financial management of infrastructure investments.
Oversee cloud operations, network architecture, infrastructure security, application migration, service desk, infrastructure operations, end-user experience, and vendor management through direct reports.

Benefits

Competitive weekly or bi-weekly pay
Discretionary bonuses
401(k) with company match
Employee Stock Purchase Plan
Paid time off, including vacation, sick, volunteer, holidays, birthday, and floating time
Medical insurance
Dental insurance
Vision insurance
Flexible spending accounts
Company-paid life insurance
Company-paid short-term disability
Optional long-term disability
Additional life insurance