Vice President, Infrastructure & Operations

SRS Distribution Inc.•Atlanta, GA

3d•Hybrid

About The Position

The Vice President of Infrastructure and Operations leads the strategic direction and operational performance of the organization’s cloud infrastructure ecosystem. The role delivers reliable services to business customers and a strong end-user experience for associates across the company. It oversees cloud environments and infrastructure technologies, including Azure, Microsoft 365, cloud networking, and end-user computing, while maintaining security, performance, regulatory compliance, resilience, and cost discipline. The VP develops infrastructure platforms and operational capabilities that support digital transformation, AI adoption, and enterprise objectives. The role combines technical architecture and platform engineering with financial stewardship, talent development, and executive stakeholder engagement. It advances infrastructure automation, application migration, cloud optimization, IT service management, and AI-enabled improvements to the end-user experience. The VP also guides security and governance, vendor strategy, continuous improvement, observability, and operational resilience. The position reports directly to the Chief Information Officer and supervises senior leaders responsible for cloud operations, network architecture, infrastructure security, application migration, service desk, infrastructure operations, end-user experience, and vendor management. The role supports a hybrid work model based at the corporate headquarters in McKinney, Texas, with remote work opportunities. Domestic and international travel may be required.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field.
At least 15 years of progressive experience in cloud infrastructure management.
At least 10 years of senior leadership experience overseeing complex cloud environments in a large enterprise setting.
Extensive senior leadership experience in cloud infrastructure operations within a complex, global organization.
Demonstrated expertise managing cloud environments, including Azure or Google Cloud Platform, and optimizing cloud networking architecture using technologies such as Zscaler.
Comprehensive understanding of cloud security frameworks, compliance requirements, and risk management principles.
Proficiency in application migration strategies, cost optimization, and cloud governance best practices.
Leadership experience with Azure Active Directory, Office 365, SharePoint, Teams, identity and access management solutions, and multifactor authentication administration.
Familiarity with distributed branch SD-WAN networks and Wi-Fi capabilities.
Strong leadership, communication, and stakeholder-management skills, including the ability to build consensus and inspire teams.
Ability to translate enterprise strategy into infrastructure roadmaps, align technical decisions with business priorities, and communicate infrastructure value in business and risk terms.
Knowledge of cloud networking architecture and infrastructure-as-code techniques, including tools such as Terraform, Ansible, and Kubernetes.
Understanding of identity and access management, collaboration services, and secure access controls across platforms such as Azure AD, Office 365, and Okta.
Strong analytical, problem-solving, and decision-making skills for complex infrastructure challenges across distributed networks and cloud platforms.

Nice To Haves

Master’s degree in Business Administration, Information Technology, Computer Science, or a related discipline.
Certifications such as AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect, Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), Microsoft Certified: Azure Solutions Architect Expert, or ITIL.
Experience leading digital transformation, cloud adoption, and modernization initiatives that produce measurable improvements in efficiency and agility.
Knowledge of artificial intelligence, machine learning, and edge computing, and ability to integrate these technologies into cloud infrastructure strategies.
Success fostering a DevOps culture and collaboration between development and operations in a large, diverse team.
Expertise in enterprise disaster recovery planning and business continuity management.
Financial acumen and experience with budgeting, forecasting, and financial management for large-scale cloud infrastructure projects.
Experience negotiating and managing complex vendor agreements and building effective partnerships.
Ability to explain complex technical concepts to non-technical stakeholders and support executive decision-making.
Experience managing infrastructure across multiple geographies, with cultural sensitivity and adaptability.

Responsibilities

Introduce innovative infrastructure and operations capabilities that improve competitiveness and employee productivity.
Define, develop, and manage an integrated IT Service Management (ITSM) landscape using best-practice processes and AI-enabled tools to improve user experience.
Align infrastructure and operations strategies with organizational environmental, growth, and governance goals.
Develop and control the annual infrastructure and operations budget, align spending with enterprise and IT objectives, and promote continuous cost optimization.
Collaborate with the Chief Information Security Officer to ensure infrastructure and operations supports and applies the organization's security strategy.
Develop the infrastructure and operations sourcing strategy and provide executive oversight of strategic vendor and partner relationships.
Improve infrastructure and operations maturity, efficiency, innovation, and collaboration with IT and business teams, including through Agile, DevOps, platform, and product approaches.
Drive service improvements through a continuous-improvement program that measures impact and shares results.
Establish and maintain cloud security frameworks, ensure regulatory compliance, and address security threats to protect sensitive data and intellectual property.
Build vendor and stakeholder partnerships, and lead contract negotiations to enhance infrastructure capabilities and operational outcomes.
Cultivate a high-performance infrastructure and operations team culture that promotes collaboration, innovation, and continuous improvement.
Introduce and expand AI capabilities across end-user experience, IT operations, ITSM, service desk, and other team functions.
Align infrastructure roadmaps with digital transformation priorities, including AI and generative AI adoption, cloud optimization, and regulatory requirements.
Build credibility with executive leadership through effective execution and transparent communication that connects infrastructure decisions to business value, risk reduction, and resilience.
Integrate observability and resilience governance, ensuring observability investments improve detection, diagnosis, incident recovery, and service availability.
Develop a future-ready workforce through AI-driven automation, cross-skilling, and scalable resourcing.
Oversee senior leaders responsible for cloud operations, network architecture, infrastructure security, application migration, service desk, infrastructure operations, end-user experience, and vendor management.
Travel domestically and internationally as needed for strategic objectives, vendor engagement, infrastructure projects, conferences, and leadership meetings.

Benefits

Competitive weekly or bi-weekly pay
Discretionary bonuses
401(k) with company match
Employee Stock Purchase Plan
Paid time off, including vacation, sick, volunteer, holiday, birthday, and floating days
Medical insurance
Dental insurance
Vision insurance
Flexible spending accounts
Company-paid life insurance
Company-paid short-term disability
Optional long-term disability
Optional additional life insurance