Vice President & General Manager

Peregrine Hospitality•Palmerton, PA

About The Position

The Vice President & General Manager oversees Blue Mountain Resort’s Mountain Operations and Grounds Maintenance teams, Slopeside Pub & Grill, Bike Park, and Summit Adventure Park, ensuring efficient and safe operations. The role supervises, trains, schedules, and guides team members; develops preventative maintenance programs for the snowmaking system; inspects and maintains terrain; monitors snowmaking and electrical data; and leads recruitment, onboarding, and training across departments. The position also maintains records related to maintenance and repairs, inspections, and safety checks, and manages vendor relationships for parts, services, and equipment. Additional responsibilities include developing and managing annual budgets, controlling costs and allocating resources, supporting project management and off-season maintenance, responding to emergencies, and coordinating resources and infrastructure across resort departments. The role also evolves operational guidelines and service standards in line with safety requirements and industry best practices.

Requirements

  • At least 5 years of experience in mountain operations management.
  • Leadership, problem-solving, organizational, and communication skills.
  • Strong customer service orientation and ability to work in a fast-paced environment.
  • Basic knowledge of snowmaking, high-voltage electrical systems, and grooming.
  • High school diploma or equivalent.
  • Proficiency with Microsoft Office.
  • Knowledge of snow automation systems.

Nice To Haves

  • Associate degree in Ski Area Operations or a related field.

Responsibilities

  • Oversee operations of Mountain Operations, Grounds Maintenance, Slopeside Pub & Grill, Bike Park, and Summit Adventure Park to ensure efficient and safe operations.
  • Supervise, train, schedule, and guide Mountain Operations and Grounds Maintenance team members.
  • Develop and implement preventative maintenance programs for the snowmaking system.
  • Inspect and maintain terrain to meet safety standards, manage risk, and enforce company policies.
  • Monitor and analyze snowmaking system and electrical data to support safety, efficiency, and continuous improvement.
  • Lead recruitment, onboarding, and training initiatives across departments.
  • Maintain records of maintenance and repairs for the snowmaking system, sewage treatment plant, and electrical infrastructure, including work orders, inspections, and safety checks.
  • Establish and maintain vendor relationships for parts, services, and equipment.
  • Develop and manage annual budgets, control costs, and allocate resources.
  • Participate in project management and off-season maintenance, including snowmaking system upkeep, tree trimming, and electrical infrastructure work.
  • Respond to emergencies such as power outages, equipment malfunctions, and team needs to minimize operational disruptions.
  • Collaborate with resort departments to coordinate terrain, water, heavy machinery, and electrical infrastructure for year-round operations.
  • Develop operational guidelines and service standards across departments in line with safety and industry best practices.

Benefits

  • Performance bonus and discretionary awards may be included in the total compensation package.
  • Medical benefits.
  • Financial and/or other benefits.
  • 401(k) eligibility.
  • Paid time off benefits, including vacation, sick time, and parental leave.
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