Vice President, Forward Deployed Engineering

American Express•New York, NY

About The Position

American Express is building next-generation enterprise AI capabilities and seeks a Vice President to establish and lead its Forward Deployed Engineering (FDE) organization. The leader will accelerate adoption of the Agentic AI Platform and deliver business outcomes across the enterprise, working at the intersection of engineering, product innovation, and business transformation. The role partners with senior executives and platform teams to turn AI opportunities into production-ready solutions at scale. The Vice President will define the FDE strategy, operating model, and execution framework; identify high-value opportunities with business leaders; build and develop a high-performing engineering organization; and collaborate with Product, Platform Engineering, and Architecture teams. The role also scales successful implementations into reusable patterns and accelerators, aligns executives around AI priorities, and establishes strong delivery practices focused on technical rigor, accountability, rapid execution, and measurable customer success. Success means building a world-class FDE organization that speeds enterprise AI adoption, consistently delivers measurable business value, and serves as a strategic bridge between American Express business leaders and AI platform teams. Employment eligibility to work in the U.S. is required; American Express will not pursue visa sponsorship for this position.

Requirements

  • 10 or more years of engineering or technology leadership experience.
  • Proven track record of building and scaling high-performing teams.
  • Demonstrated success leading complex, enterprise-scale technology deployments and driving measurable business transformation.
  • Strong technical foundation in modern software engineering, cloud platforms, distributed systems, and emerging AI technologies.
  • Experience partnering with product and platform engineering organizations to bring innovative technologies into production.
  • Exceptional executive presence, strategic judgment, and ability to influence across large, complex organizations.
  • Entrepreneurial mindset, bias for action, and passion for building organizations that deliver exceptional results.
  • Eligibility to work in the U.S.; American Express will not pursue visa sponsorship.

Nice To Haves

  • Leadership experience in Forward Deployed Engineering, applied AI, customer engineering, or enterprise technology deployment.
  • Familiarity with Generative AI, agentic systems, enterprise AI platforms, and modern AI development frameworks.
  • Experience operating in financial services or other highly regulated environments.

Responsibilities

  • Define the strategy, operating model, and execution framework for scaling Forward Deployed Engineering across American Express.
  • Partner with business leaders to identify high-value opportunities, drive production deployments, and deliver measurable business outcomes.
  • Attract, develop, and inspire high-performing engineers.
  • Work with Product, Platform Engineering, and Architecture teams to translate enterprise needs into scalable solutions and influence platform evolution.
  • Turn successful implementations into reusable patterns, accelerators, and deployment approaches that improve speed, quality, and enterprise-wide adoption.
  • Partner with senior leaders to shape AI priorities, remove barriers, and accelerate enterprise transformation.
  • Establish a culture of technical rigor, accountability, rapid execution, and measurable customer success.
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