Vice President, Forward Deployed Engineering

American Express•New York, NY
•$219,000 - $338,250

About The Position

American Express is building next-generation enterprise AI capabilities and seeks a Vice President to establish and lead its Forward Deployed Engineering (FDE) organization. The role will accelerate adoption of the Agentic AI Platform and deliver transformative business outcomes across the enterprise. Working at the intersection of engineering, product innovation, and business transformation, the leader will partner with senior executives and platform teams to turn AI opportunities into production-ready solutions at scale. The Vice President will define the FDE strategy, operating model, and execution framework; identify high-value AI opportunities with business leaders; build and develop a high-performing engineering organization; and partner with Product, Platform Engineering, and Architecture teams. The role will also scale successful implementations into reusable patterns and accelerators, align executives on AI priorities, and establish a culture of technical rigor, accountability, rapid execution, and measurable customer success. Success means building a world-class FDE organization that accelerates enterprise AI adoption, consistently delivers measurable business value, and serves as a strategic bridge between American Express business leaders and AI platform teams. U.S. employment eligibility is required; American Express will not pursue visa sponsorship for this position.

Requirements

  • 10+ years of engineering or technology leadership experience.
  • Proven track record building and scaling high-performing teams.
  • Demonstrated success leading complex, enterprise-scale technology deployments and driving measurable business transformation.
  • Strong technical foundation in modern software engineering, cloud platforms, distributed systems, and emerging AI technologies.
  • Experience partnering with product and platform engineering organizations to bring innovative technologies into production.
  • Exceptional executive presence, strategic judgment, and ability to influence across large, complex organizations.
  • Entrepreneurial mindset, bias for action, and passion for building organizations that deliver exceptional results.
  • Eligibility to work in the U.S.; American Express will not pursue visa sponsorship.

Nice To Haves

  • Leadership experience in Forward Deployed Engineering, applied AI, customer engineering, or enterprise technology deployment.
  • Familiarity with Generative AI, agentic systems, enterprise AI platforms, and modern AI development frameworks.
  • Experience operating in financial services or other highly regulated environments.

Responsibilities

  • Define the FDE vision, strategy, operating model, and execution framework for scaling Forward Deployed Engineering across American Express.
  • Partner with business leaders to identify high-value opportunities, drive production deployments, and deliver measurable business outcomes.
  • Attract, develop, and inspire high-performing engineers.
  • Work with Product, Platform Engineering, and Architecture teams to translate enterprise needs into scalable solutions and influence platform evolution.
  • Turn successful implementations into reusable patterns, accelerators, and deployment approaches that increase speed, quality, and enterprise-wide adoption.
  • Serve as a trusted strategic partner to senior leaders, shaping AI priorities, removing barriers, and accelerating enterprise transformation.
  • Establish a culture of technical rigor, accountability, rapid execution, and measurable customer success.

Benefits

  • Competitive base salaries.
  • Bonus incentives.
  • 6% company match on retirement savings plan.
  • Free financial coaching and financial well-being support.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
  • 20+ weeks of paid parental leave for all parents, regardless of gender, for pregnancy, adoption, or surrogacy.
  • Free access to global on-site wellness centers staffed with nurses and doctors, depending on location.
  • Free and confidential counseling support through the Healthy Minds program.
  • Career development and training opportunities.
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