Vice President, Digital Enablement Solutions (DES)

Visa•Austin, TX

5d•$235,600 - $412,300•Hybrid

About The Position

The Vice President, Digital Enablement Solutions (DES) is a senior global leader within Corporate IT, responsible for enabling the business and delivering measurable value across Visa’s corporate functions. The role connects technology, business strategy, employee experience, and change to ensure enterprise investments produce adoption, productivity, and sustained impact. The VP leads a multidisciplinary organization spanning portfolio and program leadership, workplace experience design, digital adoption, organizational change management, and AI enablement. The role partners with business executives, Corporate IT leaders, and stakeholders worldwide to drive disciplined execution, simplify complexity, and accelerate value realization from technology and transformation initiatives. The position requires at least three days in the office; the specific days will be confirmed by the Hiring Manager. Work hours vary according to department needs, and travel is required 5–10% of the time. The role is performed in an office setting and involves sitting and standing at a desk, communicating in person and by telephone, and frequently operating standard office equipment such as telephones and computers.

Requirements

12 or more years of work experience with a bachelor’s degree, or 10 or more years with an advanced degree (e.g., Master’s, MBA, JD, or MD), or 8 or more years with a PhD.
Exceptional executive presence and ability to influence, align, and partner with senior leaders across business and technology.
Strong systems thought leadership, including the ability to simplify complexity and translate strategy into execution.

Nice To Haves

15 or more years of progressive leadership experience in enterprise IT, including management of globally distributed teams within a Fortune 500 organization.
Senior executive experience (VP level or equivalent) leading large-scale, global, cross-functional organizations.
Proven track record delivering enterprise technology, transformation, or enablement initiatives with measurable business outcomes.
Deep expertise in one or more of portfolio/program management, workplace technology, employee experience, organizational change management, or digital adoption.
Experience leading enterprise enablement for AI, GenAI, or advanced digital platforms.

Responsibilities

Enable business outcomes across corporate functions by ensuring technology, transformation, and change initiatives are executed with clarity, discipline, and measurable impact.
Translate enterprise strategy and investment into outcomes through governance, prioritization, and execution rigor.
Partner with senior business and IT leaders on complex, high-impact initiatives across functions and geographies.
Provide end-to-end portfolio and program management leadership for enterprise initiatives across Workplace Technology, Corporate Technology Services, M&A integrations, Global Corporate Real Estate, People, Legal, Finance, Corporate Tools, and Cyber.
Establish and maintain execution standards, governance models, and performance metrics to align work with strategy, mitigate risk, and support predictable delivery.
Provide portfolio transparency and executive visibility into progress, dependencies, and outcomes to support informed trade-off decisions.
Lead workplace experience research, design, and optimization to improve employee interactions with corporate tools, services, and workflows.
Promote user-centered design, data-driven insights, and continuous improvement to increase productivity, satisfaction, and adoption.
Oversee continual service improvement to strengthen service health, reliability, and experience quality.
Define and deliver enterprise digital adoption strategies for corporate platforms and tools.
Oversee role-based, scenario-driven training and development programs that build sustainable organizational capability.
Ensure enablement approaches maximize technology investment returns and reduce friction during change.
Set enterprise organizational change management standards, including change strategy, readiness assessments, impact analysis, communications, and success measurement.
Partner with executives and sponsors to improve leadership alignment, sponsorship effectiveness, and change velocity.
Ensure major initiatives are adopted successfully and that adoption is sustained beyond go-live.
Lead enterprise AI skill-building, enablement, and adoption programs, including Copilot and emerging agentic AI capabilities.
Oversee AI training, playbooks, use-case libraries, and enablement content to scale responsible and productive AI use.
Use telemetry, experience insights, and feedback loops to optimize GenAI adoption and productivity outcomes.
Sponsor and scale enterprise partner and ambassador networks, including GenAI Ambassadors, Change Champions, and Business Partner Networks.
Use distributed networks to strengthen alignment, surface priority use cases, reinforce adoption, and extend enablement throughout the organization.
Lead, develop, and inspire a global leadership team with expertise in program management, experience design, change, training, and enablement.
Establish accountability, decision rights, and operating rhythms across a complex, multi-stakeholder environment.
Foster a culture of ownership, collaboration, and continuous improvement.