VP, Channel Strategy & Customer Leadership
About The Position
Chromalloy is seeking a Vice President, Channel Strategy & Customer Leadership to lead the Engine Component Repair Services (ECRS) commercial channel organization and define an integrated customer and channel strategy across Commercial Aero, Military, Power, Coatings, and other designated markets. This executive will set channel priorities, align customer requirements with commercial and operational capabilities, and lead Channel Owners, Technical Sales, Customer Service, and Contracts & Renewals. The role partners across Business Development and ECRS functions to drive profitable, executable growth. The position shapes how ECRS serves customers, prioritizes growth opportunities, and aligns the organization around commercial and execution priorities. It is US remote and requires travel up to 75%. Work outside regularly scheduled hours may be needed to meet operational needs, including evenings, weekends, and/or holidays. Candidates must be U.S. persons as defined in the posting. Employment offers are conditioned on successful completion of a background investigation and drug screen. Chromalloy is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities.
Requirements
- Bachelor’s degree in Engineering, Business, Finance, Operations, or a related field.
- Progressive senior leadership experience in aerospace, aviation services, MRO, manufacturing, or another technically complex industrial environment.
- 15+ years of experience in commercial leadership, channel strategy, customer management, technical sales, account management, or business leadership.
- Demonstrated success leading cross-functional organizations and influencing across organizational boundaries.
- Strong understanding of commercial, operational, technical, and financial decision-making.
- Experience translating market and customer requirements into growth, capability, investment, planning, and execution priorities.
- Experience leading strategic customer relationships and executive-level customer interactions.
- Executive-level communication, negotiation, judgment, and decision-making skills.
- Must qualify as a U.S. person under the government-regulation definition provided in the posting.
- Successful completion of a background investigation and drug screen is a condition of employment.
Nice To Haves
- Advanced degree or MBA.
- Experience across multiple aerospace or industrial channels, including commercial aviation, military, power, or coatings.
Responsibilities
- Develop and lead the multi-year ECRS channel strategy and annual growth priorities across designated markets.
- Lead and align Channel Owners, Technical Sales, Customer Service, Contracts & Renewals, and designated channel resources.
- Set target-market, strategic-account, customer-retention, market-position, and growth objectives.
- Prioritize customers, pursuits, platforms, and opportunities based on strategic and economic value.
- Translate customer requirements, market trends, competitive dynamics, and business performance into coordinated priorities.
- Connect customer demand and opportunity priorities to pricing, capabilities, investment, planning, capacity, and execution.
- Ensure commitments reflect technical feasibility, operational capacity, financial requirements, contractual obligations, and enterprise risk.
- Own the consolidated view of channel growth, customer health, opportunity portfolio, risks, decisions, and priorities.
- Lead executive channel reviews and drive coordinated recovery actions when objectives or customer commitments are at risk.
- Partner with Business Development, Engineering, Operations, Supply Chain, Quality, Finance, Legal, and Information Technology to maintain a coordinated customer approach.
Benefits
- Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching.
- Development and progression opportunities, including regular performance conversations, a training and development curriculum, and engineering fellowship programs.
- Paid time off, including vacation, sick time, paid holidays, and parental leave, eligible from the first day of employment.
- Competitive pay, including eligibility for quarterly and annual bonuses depending on role and site.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
