Vice President, Agentic Commerce Strategy & GTM
About The Position
The Vice President, Agentic Commerce Strategy & Go to Market will lead the strategic, commercial, and go-to-market agenda for Network Agentic Commerce across the American Express Global Network. The role shapes American Express's position in the evolving agentic ecosystem, drives industry and strategic partner engagement, defines commercial strategies, and establishes the governance, risk management, and operational frameworks needed to bring capabilities to market and scale adoption. Reporting to the Vice President, Network Agentic Commerce, this leader manages Directors across Strategy & Insights and Go to Market. They translate emerging industry opportunities into actionable business strategies and drive enterprise readiness for commercialization. The role works closely with Product Management, Technology, Risk, Legal, Compliance, and existing partner relationship owners to align commercial priorities, address enterprise dependencies, and execute. The successful candidate is a commercially minded leader with deep payments expertise, strong risk management acumen, and experience influencing senior stakeholders and leading teams through ambiguity.
Requirements
- Extensive strategy, commercial, or business leadership experience in payments, financial services, digital commerce, or technology, with a strong record of shaping strategy and delivering business outcomes.
- Deep understanding of the global payments ecosystem, including payment networks, digital wallets, tokenization, authentication, and emerging commerce models.
- Demonstrated experience developing commercial strategies, managing strategic partner engagement, and translating industry developments into actionable business priorities.
- Experience leading go-to-market initiatives, enterprise governance, risk management coordination, and operational readiness within complex, regulated organizations.
- Demonstrated ability to drive urgency, accelerate execution, and deliver results in rapidly evolving environments while proactively identifying, assessing, and managing risk.
- Strong commercial and financial acumen, including pricing strategy, business case development, partnership economics, and investment prioritization.
- Proven ability to influence senior stakeholders, navigate complex enterprise dependencies, and drive cross-functional outcomes across Product, Risk, Legal, and business teams.
- Demonstrated experience leading and developing high-performing teams, establishing clear accountability, and delivering results through direct leadership and influence.
- Employment eligibility to work with American Express in the U.S. is required; the company will not pursue visa sponsorship.
Responsibilities
- Lead the multi-year business and commercial strategy for Network Agentic Commerce, identifying opportunities to drive adoption, network relevance, competitive differentiation, and growth.
- Oversee industry and competitive intelligence across AI platforms, payment networks, digital wallets, processors, emerging protocols, and standards bodies, translating market developments into actionable strategic recommendations.
- Define commercial strategies, including pricing frameworks, partnership models, business cases, and investment recommendations to support scaling Agentic Commerce capabilities.
- Lead Agentic Commerce ecosystem engagement and partner prioritization, working alongside existing relationship owners to advance strategic partnerships, commercial opportunities, and adoption.
- Own go-to-market strategy and business execution, establishing scalable frameworks for partner onboarding, operational readiness, enterprise education, and ongoing adoption.
- Drive enterprise governance, risk assessments, mitigation planning, and required approvals in partnership with Risk, Compliance, Legal, Control Management, and other key stakeholders.
- Oversee business program management across strategic, commercial, and operational workstreams, ensuring clear priorities, milestones, dependencies, and accountability for execution.
- Partner with Product Management to ensure industry insights, partner requirements, commercial considerations, and risk priorities inform product strategy and roadmaps.
- Build alignment across Product, Issuing, Acquiring, Finance, Risk, Legal, Compliance, and regional teams, translating complex strategic and operational considerations into clear executive recommendations.
- Establish performance measures to track partner adoption, commercial outcomes, operational effectiveness, and strategic progress, providing regular updates to senior leadership.
- Lead and develop a high-performing team across Strategy & Insights and Go to Market, fostering strategic thinking, commercial discipline, and execution excellence.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors, depending on location
- Free and confidential counseling support through the Healthy Minds program
- Career development and training opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
