VIce President Commerce

Adelphi Group•New York, NY

5d•Hybrid

About The Position

Flywheel is seeking a leader to join its Directors team, focusing on team development and support, client retention and growth, and expanding Flywheel as a leading Digital Commerce Solution. The role requires Commerce experience across media and retail, strong people-management and leadership skills, and the ability to work with clients at executive levels from business acquisition through ongoing growth and development. The Vice President will work alongside the Commerce Leadership team across media and retail functions, under expectations set by executive management, to grow clients’ businesses across media opportunities, retain clients, and develop the internal team. The role involves building executive client relationships and overseeing multiple client teams, while identifying growth opportunities and helping implement Flywheel Digital’s strategy. The position also represents Flywheel internally and externally, supports team training and professional development, contributes to hiring and resourcing decisions, and promotes effective operations and team morale in a hybrid work environment. Travel is required based on client needs. Omnicom’s policy requires employees to work in the office at least three days per week, to the extent permitted by local law, unless additional in-office days are directed by the agency or manager. The company states its commitment to inclusive teams and equal employment opportunity.

Requirements

At least 8 years of eCommerce experience across digital commerce retailers and intermediaries, or in a similar industry and role.
Expertise in Commerce fundamentals, including search, display, video, content, and promotion.
A track record of prioritizing effectively in a fast-paced environment with competing internal and external priorities.
Team-oriented approach and a genuine desire to contribute to Flywheel’s overall success.
Team-management experience and demonstrated leadership, mentoring, and coaching skills.
Strong business acumen, problem-solving, and analytical skills.
Excellent communication and organizational skills.
Results-driven approach and strong customer focus.
Experience presenting and influencing at the executive level.
Ability to adapt quickly to changing environments.
Bias for action and ability to achieve objectives and goals with optimistic energy and tenacity.
Proactive and independently motivated.
Intellectual curiosity and ability to learn quickly.

Responsibilities

Build and maintain executive-level client relationships to foster long-term partnerships and referrals, identify ways to drive incremental client value, and encourage candid partnership feedback.
Oversee multiple client teams, guide performance against client goals, and identify and resolve client issues.
Identify opportunities to grow revenue with existing clients in ways that align with their growth objectives and best interests.
Jointly oversee and implement Flywheel Digital’s strategy, considering how to scale effectively and efficiently.
Represent Flywheel internally by sharing market insights and providing training, and externally through business development, conferences, webinars, and share groups.
Ensure the team has the training, resources, and ongoing professional development needed to succeed and deliver value to clients.
Maintain team morale and motivation in a hybrid work environment.
Improve the team’s operating efficiency and optimize time spent versus quality of delivery while maintaining work/life balance.
Contribute to hiring, team-structuring, and account-resourcing decisions.
Travel based on client needs.