VHA Documentation Specialist

Trilogy Federal • Washington, DC

11d • $110,000 - $120,000 • Remote

About The Position

Trilogy Federal is seeking a motivated and independent Documentation Specialist to document processes for an organization undergoing reorganization. The position focuses on analyzing business processes, technology, and organizational structure to support adoption and minimize resistance to a new system. Work includes developing standard operating procedures for a finance organization, assessing impact and stakeholder readiness, creating a new leader/employee handbook, and mapping approval and communication flows.

This is a full-time remote position, with potential opportunities for onsite work in the future. The role is initially six months, with potential extension to one year depending on federal customer requirements. The position is targeted to be staffed immediately.

Requirements

• Bachelor’s degree.
• Excellent written and verbal communication skills.
• Strong command of Microsoft Office tools; expert in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
• Team-building, organization, and leadership skills.
• Ability to communicate and interact effectively with senior-level management and clients.
• Strong attention to detail.
• Strong analytical skills.
• Outstanding ability to establish priorities and meet deadlines.
• Ability to obtain a Public Trust clearance.

Nice To Haves

• VA experience is preferred but not required.

Responsibilities

• Support the design and/or setup of a centralized repository, such as SharePoint, for organizational documentation, including functions, duties, and supporting materials for newly established organizational units.
• Document and organize functions and responsibilities for new organizational components to promote consistency and clarity across the enterprise, including materials such as a new employee handbook.
• Review, develop, and standardize standard operating procedures and inter-office procedures to align with the future-state operating model.
• Facilitate process mapping and document key workflows to support transition planning and operational readiness.
• Review and analyze complex financial procedures and documentation, and provide recommendations for enhancements.
• Assess organizational impact and stakeholder readiness to support project goals and adoption of a new system.

Benefits

• Health, dental, and vision plans.
• Optional flexible spending account (FSA).
• Paid parental leave.
• Safe Harbor 401(k) with employer contributions, 100% vested from day one.
• Paid time off and 11 paid holidays.
• No-cost group term life and AD&D plan, with optional supplemental coverage.
• Pet insurance.
• Monthly phone and internet stipend.
• Tuition and training reimbursement.
• Supportive work/life balance.

What This Job Offers

• Job Type: Full-time