Documentation Specialist

Norco • Meridian, ID

1d

About The Position

Norco is seeking a Documentation Specialist to ensure documentation is accurately received and indexed efficiently and on time. The role reviews and updates documents in TIMS, routes records to the appropriate locations or workflows, and supports communication with local store employees and customers regarding order status and needs. The position also involves following established processes and policies, organizing incorrectly indexed documents, and completing other assigned tasks.

Norco is a family- and employee-owned company headquartered in Boise, Idaho, operating more than 70 branches across Idaho, Montana, Oregon, Nevada, Washington, Utah, and Wyoming. The company distributes and manufactures gas, welding, safety, and medical equipment and supplies. Its stated mission is “Serving You Better,” with an emphasis on treating customers, suppliers, and colleagues with respect and dignity.

Requirements

• High school graduate or equivalent.
• Accurately enter data into a computer and acquire working knowledge of software applications applicable to the position.
• Ability to sit for extended periods.
• Ability to perform tasks requiring manual dexterity, such as processing paperwork, filing, stapling, and sorting.
• Basic understanding of company revenue cycle and billing functions.
• Excellent verbal and written communication skills.
• Work with a sense of urgency.

Responsibilities

• Index documents under the correct document type, such as orders, chart notes, purchase orders, and Advanced Beneficiary Notices.
• Route documents to the correct location or workflow.
• Review documentation and make appropriate changes in TIMS.
• Maintain knowledge of documentation requirements and product categories for Norco services.
• Communicate regularly with local store employees and customers about order status and needs.
• Perform follow-up according to process and policy.
• Work collaboratively with a team.
• Clean up and organize incorrectly indexed documents daily.
• Perform other tasks as assigned or necessary.

Benefits

• Employee Stock Ownership Plan (ESOP)
• Health, vision, and dental insurance
• Health Savings Account (HSA)
• Medical and dependent care Flexible Spending Accounts (FSA)
• Life insurance provided at no cost to the employee
• Supplemental accident, disease, and life insurance options
• Employee tuition reimbursement
• 401(k) with employer matching
• Employee discount on products sold by Norco

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED