Documentation Specialist

Norco, Inc. • Meridian, ID

2d

About The Position

Norco is seeking a Documentation Specialist to ensure documentation is accurately received and indexed efficiently and promptly. The role involves reviewing and routing documents, maintaining records in TIMS, understanding documentation requirements and product categories, and communicating with local store employees and customers about order status and needs. The position also includes process-based follow-up, correcting incorrectly indexed documents, teamwork, and other assigned tasks.

Requirements

• High school graduate or equivalent.
• Accurately enter data into a computer and acquire working knowledge of software applications applicable to the position.
• Ability to sit for extended periods of time.
• Ability to perform tasks requiring manual dexterity, such as processing paperwork, filing, stapling, and sorting.
• Basic understanding of company revenue cycle and billing functions.
• Excellent verbal and written communication skills.
• Ability to work with a sense of urgency.

Responsibilities

• Index documents by the correct document type and route them to the appropriate location or workflow.
• Review documentation and make appropriate changes in TIMS.
• Maintain knowledge of documentation requirements and product categories for which Norco provides services.
• Communicate regularly with local store employees and customers regarding order status and needs.
• Perform follow-up according to process and policy.
• Work effectively with a team.
• Clean up and organize incorrectly indexed documents daily.
• Perform other tasks as assigned or necessary.

Benefits

• Employee Stock Ownership Plan (ESOP)
• Health, vision, and dental insurance
• Health Savings Account (HSA)
• Medical and dependent care flexible spending accounts (FSA)
• Life insurance provided at no cost to the employee
• Supplemental accident, disease, and life insurance options
• Employee tuition reimbursement
• 401(k) with employer matching
• Employee discount on Norco products

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED