Veterinary Specialty Coordinator Supervisor

Friendship Hospital for Animals•Washington, DC
•$40 - $45•Onsite

About The Position

Friendship Hospital for Animals, an AAHA-accredited facility in Washington, D.C., is hiring a Veterinary Specialty Coordinator Supervisor to support and develop its specialty coordinator team. The role focuses on standardizing coordinator responsibilities and workflows, coaching coordinators across emergency and specialty departments, and partnering with veterinarians and hospital leadership to support excellent client service and a collaborative team culture. The supervisor also champions emergency medicine best practices and serves as a liaison between coordinators and hospital leadership to identify improvements and provide timely support. This is a full-time position with five 8-hour shifts; four 10-hour shifts may also be considered. The schedule has no weekends or holidays. The listed pay range is $40–$45 USD.

Requirements

  • At least 5 years of experience working in two or more specialty departments.
  • Demonstrated success in customer service, supervising, mentoring, and training staff in a clinical or administrative capacity.
  • A credentialed veterinary technician (LVT, CVT, or RVT), or eligibility to obtain licensure in any state, is preferred; alternatively, 8–10 years of experience in a specialty/emergency veterinary setting with proven leadership capabilities is specified.

Nice To Haves

  • Credentialed veterinary technician (LVT, CVT, or RVT), or eligibility to obtain licensure in any state.
  • 8–10 years of experience in a specialty/emergency veterinary setting with proven leadership capabilities.

Responsibilities

  • Standardize coordinator responsibilities, workflows, and expectations.
  • Mentor, coach, and support coordinators across emergency and specialty departments, fostering confidence, growth, and accountability.
  • Partner with veterinarians and hospital leadership to promote excellent client service and a collaborative team culture.
  • Champion emergency medicine best practices and ensure adherence to established protocols and quality standards.
  • Participate in interdepartmental meetings and contribute to improvements in workflow, communication, and hospital operations.
  • Serve as the central liaison between coordinators and hospital leadership, identifying opportunities for improvement and providing real-time support.

Benefits

  • Competitive compensation
  • Medical, dental, and vision coverage
  • HSA/FSA
  • Generous PTO
  • Continuing education allowance
  • Life insurance
  • 401(k) with match
  • Metro discounts and easy access to public transportation
  • Pet care discounts
  • Uniform allowance
  • Access to advanced tools, including MRI, CT, ventilator, ICU, and dialysis
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