Veterinary Regional Manager - Outside Sales

Pet Meadow • Smyrna, TN

21h • $68,000 - $74,000 • Remote

About The Position

This role is responsible for driving Pet Meadow’s expansion across an assigned region. The Veterinary Regional Manager will own key accounts, focusing on account ownership, retention, expansion, growth, predictable pipeline development, and customer success. This field-based role requires strong relationship-building skills, strategic planning, and the ability to leverage CRM systems. The position offers the opportunity to make a meaningful impact, see direct results of your work, and earn performance-based incentives.

Requirements

• Experience in outside sales, account management, or business development- preferably in pet care, veterinary services, or related industries.
• Proven track record in growing and retaining client accounts.
• Strong relationship-building skills and comfort engaging stakeholders at multiple levels.
• Ability to strategize and execute account plans while managing multiple priorities.
• Comfortable using CRM systems to track activity, opportunities, and client engagement.
• Organized, self-motivated, and results-driven in a fast-paced, field-based role.

Responsibilities

• Serve as the single point of contact for all assigned accounts.
• Manage and resolve cases generated on account labels.
• Develop structured account plans for top clients, engaging stakeholders at multiple levels (executive sponsors, daily users, financial decision-makers).
• Identify upsell and cross-sell opportunities (expanded services, new locations, add-on programs).
• Execute a repeatable expansion playbook to increase revenue per account year over year.
• Leverage “land and expand” strategies to grow small accounts into statewide partnerships.
• Maintain consistent outreach to dormant or low-activity accounts.
• Build and execute referral campaigns from satisfied clients.
• Run account retention initiatives to sustain long-term client relationships.
• Ensure clients receive exceptional service delivery and rapid issue resolution.
• Conduct regular reviews with top accounts.
• Gather client feedback to inform product/service improvements.
• Partner with Operations to ensure smooth onboarding and ongoing service excellence.
• Share market intelligence-including competitor activity, industry shifts, and client needs-with leadership.
• Align account strategies with company revenue goals alongside Sales Leadership.

Benefits

• health, dental, and vision coverage
• paid time off and holidays
• company car or car allowance
• 401K match
• performance-based incentives for revenue growth, upsells, and account retention
• long-term growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed