Veterinary Receptionist
About The Position
Willowrun Veterinary Hospital is hiring a part-time front-desk receptionist to serve as the first point of contact for veterinary clients and help set the tone for their visits. The role is suited to a customer service professional who communicates clearly, works well in a fast-paced environment, and is passionate about animal care. The receptionist greets clients and pets, manages appointment check-in and scheduling, handles calls and payments, and helps maintain a clean, organized client area. The position is based at Willowrun Veterinary Hospital in Smithfield, North Carolina. The schedule is afternoons and rotating Saturdays. Pay is $15–$16 per hour, depending on skills and experience.
Requirements
- Previous experience as a veterinary receptionist or medical office assistant is required.
- Strong organizational and multitasking skills.
- Ability to maintain a calm, professional, and positive demeanor.
Responsibilities
- Greet clients and their pets, complete appointment sign-in, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate accounting of service and product sales, handle payments, process credit and debit cards, and schedule future appointments.
- Answer client calls regarding appointments, hospital inquiries, medication refills, and other requests.
- Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic laboratory tests, common diseases, veterinary terminology, and pet behavior.
- Help maintain cleanliness and organization to ensure a positive client experience.
Benefits
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Paid time off.
- 401(k) plan for full-time employees.
- Professional development opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
