Veterinary Receptionist

Riverside Animal Hospital•Allouez, WI

18d

About The Position

Riverside Animal Hospital is hiring a full-time Veterinary Receptionist for its growing, full-service small animal hospital in Green Bay, Wisconsin. The hospital is committed to responsible pet ownership, preventive health care, and educational opportunities for clients. The receptionist helps provide a positive client experience through excellent communication and customer service, and helps keep the busy, seven-doctor practice running smoothly. The role uses electronic medical records and supports clients, patients, and the hospital team at the front desk. The schedule is four full days or three full days and two half days, with no weekends. Salary is negotiable and based on experience. The hospital offers a range of financial, health, professional-development, and lifestyle benefits, with some benefits limited to full-time employees or subject to eligibility requirements.

Requirements

High school diploma or equivalent.
Excellent communication and customer service skills.
A motivated, detail-oriented approach.
Ability to work well under pressure and as part of a team.
Flexible availability.
Ability to stand or sit for extended periods.

Nice To Haves

Customer service or receptionist experience is preferred.
Animal handling experience is a plus; examples include volunteering, grooming, or boarding.

Responsibilities

Greet clients and their pets warmly.
Answer phones and provide information to clients.
Check clients and patients in and out.
Work with electronic medical records.
Support the team with general administrative tasks.
Provide excellent communication and customer service in every interaction.

Benefits

Competitive pay, with compensation reflecting skill set and future performance.
401(k) matching and Roth Retirement Savings Plan.
Flexible Spending Account for full-time employees.
529 Savings Plan.
Tuition Support Program.
Referral bonus program.
Health insurance, including medical, dental, and vision, for full-time employees.
Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance for employees and eligible family members, for full-time employees.
Up to three weeks of full pay for the birth or adoption of a child for eligible full-time employees after one year of service, subject to stated exclusions where state paid family leave applies.
Sick Time / Paid Time Off.
Free or discounted lab work for employee pets.
Pet discounts on services and products.
Pet food discount program.
Quarterly Team Rewards Bonus Program.
Professional development opportunities.
Continuing education allowance.
Uniform allowance.
Six paid holidays for full-time employees.
Employee Assistance Program.
Employee discount program.