Veterinary Receptionist - Dallas, TX

Vetcor • Dallas, TX

3d

About The Position

Cornerstone Animal Clinic is hiring a full-time Veterinary Receptionist to join its Client Service Representatives at a well-established, five-doctor small animal practice. The clinic provides care for dogs and cats of all sizes. The receptionist serves as a friendly first point of contact for clients and supports the patient care team in a busy, fast-paced environment. The schedule is a flexible four-day work week with rotating Saturday shifts. The pay range is $19–$23 per hour, based on experience.

The clinic describes its workplace as an inspiring and fun environment with professional coworkers, a supportive team, and opportunities for growth in veterinary medicine. Cornerstone Animal Clinic and Vetcor state that diversity, equity, and inclusion are core values and that they are committed to an inclusive and equitable workplace where employees can be themselves, feel a sense of belonging, and reach their potential.

Requirements

• Customer service experience; veterinary front-desk or reception experience is a plus but is not required.
• Love for animals and the people who care for them.
• Outgoing, personable communication skills, both in person and over the phone.
• Strong attention to detail and organizational skills.
• Ability to remain calm under pressure and prioritize in a fast-paced environment.
• Team-first attitude and willingness to learn.
• Comfort working around dogs and cats of all sizes.
• Ability to stand for extended periods and assist with patient escorts as needed.

Nice To Haves

• Veterinary front-desk or reception experience.

Responsibilities

• Welcome clients warmly and make each visit feel personal.
• Answer phones, take messages, and respond to basic client questions.
• Explain the practice’s services and the species it treats, recommend services, and provide estimates.
• Distinguish routine cases from emergencies and promptly alert the medical team when a patient needs urgent attention.
• Share basic information about infectious and common zoonotic diseases, including prevention and ways to reduce or eliminate transmission.
• Maintain accurate, organized medical records.
• Escort clients and patients into exam rooms and escort patients to and from kennels.
• Keep the front desk running smoothly during busy, fast-paced days.

Benefits

• 401(k) matching and Roth Retirement Savings Plan
• Tuition support
• Referral bonuses
• Comprehensive medical, dental, and vision coverage
• Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance
• Up to three weeks of paid parental leave for birth or adoption, subject to eligibility and state paid-family-leave provisions
• Generous paid time off and sick time
• Employee pet discounts on services and products
• Pet food discount program
• Quarterly team bonuses
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Flexible Spending Account
• 529 Savings Plan
• Six paid holidays
• Employee Assistance Program
• Employee discount program
• Free or discounted lab work for employee pets

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed