Veterinary Receptionist

Suffield Veterinary Hospital•Suffield, CT

5d•$18 - $20

About The Position

Suffield Veterinary Hospital is hiring a part-time Front-Desk Receptionist to serve as the first point of contact for veterinary clients and help set the tone for their visit. The role is suited to a customer service professional who communicates clearly, works well in a fast-paced environment, and is passionate about animal care. The position averages 20–25 hours per week. Shifts vary, with start times as early as 7:30 a.m. and end times as late as 6:00 p.m. Availability to work 2–3 Saturdays per month from 8:00 a.m. to 1:00 p.m. is required. Pay is $18–$20 per hour, based on skills, experience, and qualifications. Suffield Veterinary Hospital provides veterinary care in Suffield, Connecticut, including wellness exams, vaccinations, dentistry, surgery, and care for exotic animals. The hospital emphasizes compassionate, personalized service and a welcoming environment.

Requirements

Strong organizational and multitasking skills.
Ability to maintain a calm, professional, and positive demeanor.
Availability to work 2–3 Saturdays per month from 8:00 a.m. to 1:00 p.m.

Nice To Haves

Previous experience as a veterinary receptionist or medical office assistant is preferred; training may be provided.

Responsibilities

Greet clients and their pets, complete appointment sign-in, confirm appointment details, and escort clients to exam rooms.
Accurately account for service and product sales, handle payments, process credit and debit card transactions, and schedule future appointments.
Answer client calls about appointments, hospital inquiries, medication refills, and other requests.
Make outbound calls for appointment reminders and follow-ups.
Understand common vaccination protocols, basic laboratory tests, common diseases, veterinary terminology, and pet behavior.
Help maintain cleanliness and organization to support a positive client experience.