Veterinary Receptionist

AOSN Dermatology•Cary, NC

19d

About The Position

Animal Dermatology Group (ADG), the largest veterinary dermatology business in the U.S., provides specialty care for pets with acute and chronic skin conditions. The organization has over 40 locations nationwide and more than 90 doctors supporting its medical team. ADG also supports general practice veterinarians, participates in drug and product development and clinical trials, and operates the largest dermatology residency program approved by the American College of Veterinary Dermatology. Animal Dermatology Clinic - Cary is seeking a Receptionist to provide client service and support clinic operations. The role requires a professional, caring, adaptable, organized, and accountable person who can communicate effectively with clients and colleagues, take initiative, and work well in a busy, stressful environment. The position pays $17.45–$22.00 per hour, depending on experience.

Requirements

Excellent client service, phone, and communication skills.
Ability to work in a team-oriented environment.
Organized and detail oriented, with the ability to take direction.
Sound decision-making skills and ability to multitask in a stressful environment.
High school diploma or equivalent.
Experience working with the public, such as in a restaurant, retail, or service business.
Dependable attendance.
Ability to lift 40 pounds and to walk, bend, squat, stand, or reach constantly during a minimum 8-hour day.
Energetic, positive, and upbeat personality; takes initiative; committed to clinic needs; punctual; willing to teach others and share ideas; open to diversity; adaptable to change; accountable; able to see the big picture; and professional and caring with patients and clients.

Nice To Haves

Computer skills preferred.
Experience in a veterinary hospital preferred.
Experience in a multi-specialty veterinary hospital preferred.

Responsibilities

Provide client service.
Answer phone calls, take accurate messages, and book appointments.
Maintain charts and computer records.
Support pharmacy and retail sales.
Implement marketing activities.
Perform maintenance and housekeeping duties.
Handle financial responsibilities, including money accurately and honestly.

Benefits

No nights or weekends.
Robust vacation allowance, paid holidays, sick time/mental health days, paid parental leave, and leaves of absence.
Short- and long-term disability coverage options.
Medical, prescription drug, dental, and vision benefits, plus Health Savings Accounts.
Wellbeing support, including free counseling and referral services.
401(k) plan with safe harbor match, flexible spending accounts, retirement readiness tools, advisor support and resources, rollover support, and financial wellbeing counseling.
Education support through certification programs and continuing education opportunities.
Life insurance, supplemental health protection plans, legal counseling, identity theft protection, commuting benefits, and more.
Company-provided scrubs and discounts on services and medications for employee pets.
Monthly bonus based on clinic dietary sales.