Veterinary Receptionist

Success Today Staffing • Troy, MI

20d

About The Position

Long Lake Animal Hospital & Lakeside Pet Resort of Troy, part of Veterinary United, is hiring a Client Ambassador to support daily hospital operations and create an inviting, efficient front desk experience. The role is suited to someone who is friendly with pets and people, energetic, and motivated to provide a positive experience for clients and their animals. As the first point of contact, the Client Ambassador helps set the tone for customer service and contributes to a supportive, compassionate environment.

Requirements

• High school diploma or GED.
• At least 1 year of prior customer service experience.
• Ability to lift up to 50 lbs. without restriction.
• Comfort working around animals, including animals that may be anxious or aggressive.
• Ability to stand, sit, and move frequently; bend, kneel, and stretch as needed to assist pets and clients; and maintain composure and control in a dynamic, high-energy environment.
• Availability for full-time employment and willingness to work Saturdays.

Nice To Haves

• Reception experience is highly preferred.

Responsibilities

• Greet clients and pets upon arrival.
• Answer multi-line phones, schedule appointments, and update medical charts.
• Process monetary transactions and handle client payments.
• Perform administrative tasks, including filing, data entry, stocking, scanning, and uploading records.
• Support kennel and boarding staff as needed by walking and feeding dogs and assisting with check-in and check-out.
• Keep the reception area clean, organized, and welcoming.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED