Veterinary Receptionist

Green Summit Animal Clinic•Lee's Summit, MO

18d

About The Position

Green Summit Animal Clinic is hiring a Veterinary Receptionist to help provide a welcoming, friendly experience for clients and patients and support smooth day-to-day clinic operations. The role includes managing calls and email, scheduling appointments, coordinating check-in and check-out, processing payments, and communicating with veterinary team members. The receptionist is also expected to offer compassionate and discreet support in emotional situations and maintain an organized, professional reception area. The clinic encourages applicants with strong customer service skills and offers virtual learning opportunities, hands-on training, interactive development, ongoing education, and career development opportunities. Compensation is $15–$18 per hour, depending on experience. Benefits and eligibility may vary by employment status.

Requirements

Previous receptionist experience.
A calm, compassionate approach when working with clients, pets, and teammates.
Strong communication and interpersonal skills, including careful listening and professional responses.
Organization, attention to detail, and ability to multitask in a busy veterinary setting.
Computer proficiency and ability to learn scheduling, payment, and veterinary practice management systems.
A self-starter mindset and genuine interest in learning and professional growth.
Flexibility and professionalism when handling changing priorities and sensitive situations.

Nice To Haves

At least one year of veterinary experience is preferred.
Strong customer service skills are welcomed, including for candidates without the preferred veterinary experience.

Responsibilities

Create a welcoming, friendly experience for clients and patients.
Manage incoming calls and emails, answer questions, or connect clients with the appropriate team member.
Schedule appointments to support patient needs and hospital workflow.
Coordinate client check-in and check-out and process payments accurately.
Communicate with veterinary team members to share information and help patient visits run smoothly.
Provide compassionate, discreet support during emotional or challenging situations.
Maintain an organized, professional reception area and help keep daily operations on track.

Benefits

Health, dental, and vision coverage
Liability insurance
401(k) and 401(k) matching program
Life and supplemental insurance
Health savings account (HSA) and flexible spending account (FSA)
Employee Assistance Program
Paid vacation and sick time for all employees
Paid bereavement program
Paid parental leave program
Continuing education allowance for licensed, registered, or certified roles
Tuition reimbursement for an AVMA-accredited veterinary technology program
Career development opportunities
Referral bonus program for most positions
Additional benefits may include personal pet discounts, holiday pay, uniform allowance, and bonuses